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About Us

HandleStore is a fast growing business with a mission to make DIY window and door repair attainable to everyone over the internet and beyond.

We stock product from all the major brands here in the UK and we use the best carriers to get orders to customers as quickly and easily as possible. Our business is all about customer service and quality products and that's why we regularly survey our customers to find out what they think about the HandleStore experience.

Starting life as a family business, and still owned by family shareholders, HandleStore has risen to become one of the leading online window and door hardware stockists in the UK. Having started life as one of the very first internet retailers (online since 2004) HandleStore now supplies hardware all over the world as well as to its core market here in the UK. Our aim is to help homeowners buy and diy and that's why we are no ordinary internet company just relying on quick sales or 'gimmicky' sales. It's important to get hardware working on windows and doors and that's why so many customers value our straightforward help and guidance and above all else our honesty.

High standards are expected right through the company as customer service and high quality products are always top of the agenda.

A Message From our MD George Mitchell

"We're building a great brand and a great company here and I want you to trust us totally! The team are a pleasure to work with and I feel priviliged to see so many young people (and older ones too!) with a real passion for customer service. We do get it wrong occasionally but we always try harder next time, so if you have any feedback for us don't hesitate to let us know what you think good or bad!"

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