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About Us

HandleStore is a fast growing business with a mission to make DIY window and door repair attainable to everyone over the internet and beyond.

We stock product from all the major brands here in the UK and we use the best carriers to get orders to customers as quickly and easily as possible. Our business is all about customer service and quality products and that's why we regularly survey our customers to find out what they think about the HandleStore experience.

Starting life as a family business, and still owned by family shareholders, HandleStore has risen to become one of the leading online window and door hardware stockists in the UK. Having started life as one of the very first internet retailers (online since 2004) HandleStore now supplies hardware all over the world as well as to its core market here in the UK. Our aim is to help homeowners buy and diy and that's why we are no ordinary internet company just relying on quick sales or 'gimmicky' sales. It's important to get hardware working on windows and doors and that's why so many customers value our straightforward help and guidance and above all else our honesty.

High standards are expected right through the company as customer service and high quality products are always top of the agenda.

Managing DirectorA Message From our MD George Mitchell

"We've been building a great online brand here since 2004. Since those early days we have continued to push the boundaries to find better products, better suppliers and better ways of doing things. A lot has changed over the years with many supplier, market and industry changes, but it's important to keep driving value and quality consistently and I can assure you there is no let up there. If you feel there are any areas for us to improve whether product, service or otherwise don't hesitate to contact our Customer Support and Technical Support teams as they will be only too happy to help."

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