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Website Security

 

We take website security very seriously and you should always feel confident to transact with us through our website. If you don't then tell us why! We have been online for 11 years and are learning all the time.

The identity of www.handlestore.com is verified by Thawte Inc, a trusted certificate authority. Test our validation here:

When you are inserting personal information like name and address into our website you will see a padlock in the browser field and this can be clicked to verify that the page and information is encrypted. The url will also change from http to https where the 's' stands for secure. Other areas of the website such as account details will also be covered by https. Much of the website is not covered with https as no inputting of information is done. When you connect to our 3rd party payment websites the browser url will turn green meaning a very high level of encryption is present as will the padlock be present and the https protocol.

Keeping ahead of fraudsters is a major task for online traders and without the product development and protection provided by 3rd party credit card providers, banks and payment processors the task could be insurmountable. That is why HandleStore Ltd have looked carefully at what our service providers can provide and what our role should be within that.

Card payment processing is a job for the professionals so all our transactions are carried out on the card processors secure server not on our website. Handlestore Ltd uses two payment providers to carry out all its online transactions involving cards and both are PCI Level 1 standard. SagePay are our primary provider and we occasionally use Secure Trading as a back up for approving online credit card transactions. Handlestore Ltd do not store or see any credit card details from online transactions and any telephone orders are fulfilled onscreen at the SagePay or Secure Trading gateway only by trained telephone operators. No employee is allowed to write down any details during any part of a telephone order.

When you have entered your contact details within the secure area of our website you will then be sent to SagePay's or Secure Trading's secure payment website, which is protected by a 128-bit SSL certificate. This information is fully encrypted. Once within SagePay's or Secure Trading's payment system all sensitive data is secured using 256-bit encryption (the standards of security are the same as those used by the US government).

You can find the up to date certificates for Sagepay and Secure Trading along with HandleStore's current PCI Compliance.

Contact Information

Postal Address: Handlestore Ltd, 18 Empire Industrial Park, Aldridge, Walsall, West Midlands. WS9 8UQ.

Tel: 01922 453232 Mon-Fri 9:00am - 4:00pm

Fax: 01922 458056