FAQ's

Can I lock the window open? You are able to lock some of the casement stays in an open position but only those classed as peg stays. Peg stays are the ones with holes in and the pins fit through the holes. In this case you can use Window Stay locks by substituting a peg for a lock. Typically the W46 and W47 traditional stays are used in this ...

Can I add extra locks to my window for more security? Generally speaking you can add extra locks to most windows but it will depend on the frame material and type as to which fits your window the best. I have a few vulnerable upvc windows and I'm going on holiday so what can I fit to improve security? A lot of customers use Frameguards to ...

How do I know a new door-knocker will fit? Just measure the distance between the centres of the two holes on your existing door-knocker and make sure that you check the General Details page to ensure that the bolts line up. That’s it How do I fit a new door-knocker? Just unscrew the two bolts from the inside and push through to dislodge from ...

What is a tilt and turn window handle?  Tilt and turn window handles are found on the dual-action double glazed windows where the window tilts in and also opens inside the room. The handle turns a series of locks around the perimeter of the window. Inside the window is a small gearbox that connects with the spindle of the handle. The gearbox is...

What is a Cadenza window handle? Cadenza window handles are easily identifiable via a protruding blade from the back of the handle. If you don't have a blade attachment then review other types of window handles first. The blade is engaged into a slot in the window which in turn pierces into the lock assembly. This is an old handle style and lock ...

What is a sash window lock? Any lock fixed to a vertical sliding sash window whether made from uPVC, timber or aluminium will use a sash window lock. They can be fixed as pairs or single locks depending on the size of the window. Many people refer to the sash lock on older timber sash windows as fitch fasteners, sash fasteners, brighton fasteners...

What are snib latch door handles? A snib latch door handle is made with a snib turning button which is similar to the old Yale nightlatches. Turning the knob would hold the lock open. This is particularly useful if you are going outside for a short time and need to keep the door on latch. Only a few door handle manufacturers used this function ...

How do I find the correct replacement French door handles for my upvc conservatory? French door handles are found on double doors like in conservatories or patio areas. The handles themselves  can be very tricky to replace. In the first instance you need to find the correct upvc door handles for the main door and then look for the slave door ...

How do I remove the handle from the patio door? It’s very simple. Although there are different design handles they are usually removed by finding the two screws that hold the inner and outer handles together. How do I know if the patio handle will fit my door? Check the details of the fixing hole positions and the key-hole if relevant. The ...

What is a tilt and slide patio door handle? Patio tilt and slide door handles are found on double glazed type patio doors where the patio door can slide and via the action of the handle the door can also be left in a tilt position for ventilation. Are these handles handed? They are fully rotating handles so are capable or working on a left hand ...