The store will not work correctly when cookies are disabled.
Our Cookies
Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more
This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Essential
Name
Description
Lifetime
CART
The association with your shopping cart.
1 Year
CATEGORY_INFO
Allows pages to be displayed more quickly.
1 Year
COMPARE
The items that you have in the Compare Products list.
1 Year
CUSTOMER
An encrypted version of your customer id.
1 Year
CUSTOMER_AUTH
An indicator if you are signed into the store.
1 Year
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
1 Year
Marketing
Name
Description
Lifetime
CUSTOMER_SEGMENT_IDS
Stores your Customer Segment ID
1 Year
EXTERNAL_NO_CACHE
A flag that, indicates whether caching is on or off.
1 Year
FRONTEND
Your session ID on the server.
1 Year
GUEST-VIEW
Allows guests to edit their orders.
1 Year
LAST_CATEGORY
The last category you visited.
1 Year
LAST_PRODUCT
The last product you looked at.
1 Year
NEWMESSAGE
Indicates whether a new message has been received.
1 Year
NO_CACHE
Indicates whether it is allowed to use cache.
1 Year
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
1 Year
Google Analytics
Name
Description
Lifetime
RECENTLYCOMPARED
The items you recently compared.
1 Year
STF
Information on products you emailed to friends.
1 Year
STORE
The store view or language you have selected.
1 Year
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer authorized cookies.
1 Year
VIEWED_PRODUCT_IDS
The products that you recently looked at.
1 Year
WISHLIST
An encrypted list of products added to your wish list.
How do I know if I have espagnolette window handles?
Espagnolette window handles are found on most uPVC or double glazed windows where the handle turns a series of locks around the perimeter of the window. Inside the window is a small gearbox that connects with a 7mm square spindle from the back of the handle. The gearbox is then linked to the multi-point locks around the window.
How do I get the espag handles off the window?
It is very simple. There are two screws that fix into the lock inside the window. One is under the handle lever itself so when you turn the handle you will see it. The other is under a cap which may be stuck on or clipped into the base of the handle. They are usually quite discrete so you may have to use a sharp implement to prise the cover off to reveal the screw head. keep the screws as they will be the correct length and type for your replacement handles (new ones can be ordered for a small charge).
What do I need to know to order espagnolette handles?
See our range of espag window handles or use our guide to help you with the important things to check when replacing an espag upvc window handle. The main thing is the spindle length which can be measured by taking the handle off the window by its two screws to expose the spindle. The spindle can vary from 10mm in length to 55mm. The picture should explain it:
It is also worth making some other quick checks as older windows can throw up some unusual locking systems and different types of window handles. The screws should be pitched 43mm apart (from centre to centre). Also, check the spindle is 7mm square (most are). If it is 8mm square, and these are usually found on Scandanavian timber windows, then you can use the special sleeves as shown here:
My espag handle has broken off the window and the spindle is stuck in the lever of the handle, what do I measure?
You need to find the measurement of the spindle from the underside of the handle base. The best way to do this is take the same handle off the window next to it and measure that one instead as they should be the same on the same window.
When fitting a new espag handle the back plate does not sit down flat on the frame?
There could be two main reasons: Spindle too long – you will need to re-check the length of the protruding spindle. It is not recommended that you attempt to shorten this as the material is hardened and difficult to cut. Such spindles require a certain amount of strength to overcome the torque and resistance to move the locking mechanism that in time may become more frictional. You will need to reorder the correct size. The holes in the PVC-U frame are not large enough – you may need to open up the two holes on the surface of the frame to accommodate location lugs. These are usually 10mm in diameter. Location lugs are much more the norm these days to ensure a much better location and stop the window handle twisting in use.
When I try to open the window the espag handle catches the frame and restricts me from opening the window?
On some very narrow frames there may be a conflict when using some handles with a bulky design. If this is the case, contact us to receive advice on possible alternative espagnolette handle designs.
How do I know if my espag handles are right-handed or left-handed?
Right handed - the handles open anti-clockwise and left handed open clockwise. All the pictures of cranked handles shown on the website are shown as right handed but you can order either option when purchasing (unless it is inline and opens both ways).
What is the difference between the straight inline espagnolette window handles and the cranked ones?
The inline handle can turn both ways so is universal in that respect. The cranked ones only turn in one direction and so are handed.
I have purchased an inline espag handle and when I have fitted it to the window the locks do not move and the handle is jammed.
The inline handles can only be placed on the window the same way the old handle was pointing. It is likely the handle has been fixed to the window the wrong way around. As the perimeter locks move in only one direction the handle cannot turn the other way.
What can I use to clean espag window handles?
Care should be applied when cleaning handles. Window handles can often be cleaned with a soft dry cloth. If further cleaning is needed use a mild solution of warm, soapy water on a soft cloth and dry thoroughly afterwards. To prolong the serviceable life of the handle, care must be taken not to scratch or damage the surfaces of the handle. Do not use wire wool or scouring agents.