DIY HARDWARE SOLUTIONS FOR WINDOWS AND DOORS

Superb service. Particularly like the timed delivery service. Saves having to wait in all day as you do so often with other suppliers.

Excellent item, excellent price, fits and looks good recommended and you have saved me £30 from upvc window and door company.

Simply outstanding. Greta and informative website with all required information. One of the best online stores I ever used. I will be back!

Great product, exact replacement for my existing handles. Handlestore.com is one of the best online retailers I have dealt with. Excellent service and despatch even a customer service response to my email on a Bank holiday! The web site is so easy to use, the guides and videos enable you to determine the correct handle/lock etc. to buy. Have used a few times and would highly recommend.

Excellent service, and a quality product. Approx 3mins to fit. Pre-order tech support was excellent. Response was really quick. Packaged and delivery outstanding. Would not hesitate to recommend your company. Well done.

Paper girl broke our letter box. Replacement ordered 1040hrs 29 April - delivered 1115hrs 30 April, fitted by 1400hrs that day! Brilliant service (again) from Handlestore.

excellent service,very helpful on the phone.fast efficient service.the handles fitted a treat. thankyou once again brian

Faultless service from the start, brilliant website made it easy for us to select the size of our replacement handles, text msgs to tell us time and date of delivery, parcel arrived within 24hrs very well packaged excellent quality product couldn't be happier would highly recommend handlestore to anyone,

After searching for ages for cupboard door knobs with a decent side rose to replace the old ones on our kitchen units we finally found some at Handlestore Ltd so we ordered them along with door handles for our front and back door at a very reasonable price. The order arrived very quickly and within the time slot given. I was a locksmith for over 20 years and can honestly say that all of the items were of excellent quality and much better than the old ones they were replacing so please do not hesitate to order from this company you will not be dissapointed

Outstanding service........even an email to say what time delivery would be. Very impressed! Handles exactly as described, good quality and fitted in no time. Absolutely delighted and will certainly use/recommend this company. Thanks.

Order placed yesterday, 10.15am. Order delivered today, 9.45am. Can you get better service than that! I'd be very satisfied indeed if all companies were as efficient. Well done Handlestore and DPD.

Faultless Company and faultless delivery service, order arrived on the dot, handles unpacked and two fitted just to see if OK within half hour of arrival. Can recommend Handlestore Ltd to anyone wanting new or replacement fittings. They make our windows look like new. Thanks for a 100%+ service.

my door handle was in a right state. so bad that measuring them was a problem,the door must be 24 year old at least, and found the handles very hard to find but with help from the support team, we sorted it. although the sizes were not exact. with a bit of a filing job. done ordered them monday got them the next day, the delivery slot said between 10.30 and 11.30 and they came at 10.33 great stuff and fitted by 11. good service good products. will be using the handle store again without question. a big thankyou

My sincere thanks to Handlestore Ltd for their superb, rapid response, with fulfilling my recent online order. A highly recommended online retailer; direct, no fuss, rapid shipment, (even with standard delivery), simply a great service!! I'd be very glad to re-order from this company again. Furthermore, DPD, through "Predict", were also excellent with their email notifications, regarding a delivery date/time. I was kept aware, via their tracking system, plus, I could make adjustments to the delivery specifications, if required. I received my order bang on time, to the minute! Well done, both companies, for speed, reliability and service. MRC (A happy customer).

I have been searching for one of these for years! Excellent service with an easy installation. Thanks

How can you improve on a perfect service, product & delivery, best online ordering experience I've had to date. Would recommend Handlestore.Com to anyone.

A fantastic service. I got a very helpful email from the technical support section when I wasn't sure which handles I needed - they understood what I needed even when I didn't (!) and gave me clear accurate advice. I was then able to choose handles which arrived very quickly and fitted perfectly. Good value for money too. REALLY great service all-round - I will definitely be coming back next time I need handles!

Brilliant company. Very informative website. Ordered my new letter box 19/3/13 -8.30pm Delivered on 21/3/13. 10.40am Removed the old letterbox and fitted the new one in 5 minutes. Great product. Have already recommend to a neighbour and will use company again if needed . Thank You

Outstanding. Got personalised advice before purchase. Ordered product at about half 8 at night, still came the next day. Easy to fit lock thanks to informative tutorial. Many Thanks, Will use again

Absolutely brilliant! Extremely pleased with the service and the products supplied. Having read about lock snapping and key bumping, I bought a Euro cylinder lock and replacement door handles; the quality of both is superb. The technical support staff were very helpful and knowledgeable, their input allowed me to select the best product for the job; the lock fitting video was spot on, it helped a great deal and made the job so easy. I was also impressed with the delivery, I was well informed as to progress and the order arrived before the expected delivery date. This company will be my first port of call for future needs.

This firm does not disappoint: An Excellent product An Excellent price An Excellent service Thank you

Item ordered Sat 16/3/13 @ 15:40 with incorrect spindle size. Correction made on Sunday and item delivered on Tuesday just after 19:00. Cannot fault service. Pity there's not more fiems like this. Thank you

I emailed a query regarding Espaq handles to the Technical Dept and had a reply within minutes. Ordered some handles and they arrived next morning. Superb service.

very good quality product,ordered twice and both times the the delivery service was exceptional,with online/text updates. will certainly use handlestore.com again thank you

Brilliant speedy service and communications. Good reliable products. This is the third time I have bought from Handlestore, and have 100% trust in them. Highly recommended.

Very pleased with your service,the guide on your web site for handle sizes was spot on and the quality of the product was better than expected.your delivery firm DPD was very efficient and delivered a day early.well done,keep it up. Baz Holliday.

Fantastic product, price, service and delivery - thank you very much

Great Service and excellent price DPD delivery also excellent. (the next day delivery text you a one hour time slot so no waiting in all day) The euro cylinders took less than 2 mins to install. Thank you

Very pleased with product, and must praise you on the fast and efficient delivery serviceWill definitely recommend you

Excellent product Fast service too! Bought some more

Brilliant product and service, thank you!

5star great company would recomend to anyone I am over the moon ordered it lunch time got delivered next morning it was fitted and all done by 10am could'nt get better service and price was very good Many thanks to Hanlestore

Sirs, I feel that I must comment upon your standard of service. In this day and age it is most unusual to find a company that takes as much care of it's customer's orders as you have done with my recent one. It was handled (excuse the pun) with the utmost efficiency and the delivery was absolutely 'spot on'. I cannot express my appreciation enough but I hope that a big very THANK YOU is in order. Please keep up the excellent work and I wish your company well for the future. I have added you to the top of my list of 'recommendations to friends' and will not hesitate to refer you to them. Once again please accept my sincere thanks, Yours faithfully, Bob Graham.

Exellent service ordered 2 DL09 Anti snap and bump. arrived on time fitted them in less than 2 minuets.

Glad my friend recommended Handlestore, the product range is fantastic and easy to search through. Instruction on removal and fitting of locks is very informative. Pricing of these locks is extremely competitive compared to local suppliers, delivery is rapid. We live in a village and burglary is on the increase and will be ordering more high security products to keep the burglars out.

Excellent service & product - fully endorse all comments below!

Absolute first class service, ordered before 3pm., asked for 2-3 day del arrived next day and fitted in 5 mins. Looks better than one replaced and, website a joy to use, will use this company again.

Wonderful range of products elating to window/door locks and handles. Only took a few minutes to find what I needed, with excellent supporting notes on sizing etc. Handles arrived promptly (within the one hour slot notified) and I had them fitted in about 10 minutes. Have bookmarked Handlestore.com for future reference, and would have no hesitation in recommending.

excellent first class service from the handle store, after loads of time wasted visiting various 'DIY superstores' i was unable to locate a set of replacement handles for my front door.... i'd snapped the handle off the original ones... as a long shot i contacted the customer service dept, and after sending a description and pictures of the damaged door handle, i got a reply stating that the ones i was looking for were indeed 68mm hole centres, i ordered a new pair and within two days of ordering they were delivered, talk about super fast delivery.. within ten minute i'd fitted them to the door and was totally impressed with how they look, will definitely use the handlestore again in the future. many thanks folks

Excellent Service and great product. It was dispatched and delivered with updates all the way to my home. The product fitted excellent thanks to the diagrams and details the website provides.

This has happened to me twice when ordering from Handlestore: I order one day [am] I then get an email to confirm the order and an expected delivery date. The delivery date is a couple of days hence but the lock arrives next day..... How can you beat that. If you need help they are very efficicient. If you want a door lock - look no further than Handlestore. KC

Thank you once again for your top notch service. 100% delivery performance( order arrived approx. 20 mins into the stipulated hour) but 4 days early, after we were notified. Door knocker top quality and easy to fit, as was the door handles and new thief proof euro lock. Worth every penny for such outstanding service which is hard to find in this day and age.

Absolutely brilliant service!!! Delivered within24 hours!! Handles really good quality at the price. This definitely is the ONLY place to buy handles etc!!!!

I can honestly say that I do not think your service could be improved upon. From ordering to delivery the whole transaction was faultless and communication from yourselves and the delivery company was superb. Further the quality of the window locks purchased was excellent. Dealing with your company has been a real delight and I will use you for all my future requirements.WELL DONE

Fantastic service from start to finish. Kept informed of order progress and came a day early, dead on time 2.15pm!!!!!!! I wish more firms were like it.

After trying unsuccessfully to order from another "EASY" lock company (dreadful experience) I eventually cancelled and ordered from Handlestore. The product is as described, the service and communication is as good as I have ever experienced when ordering on-line. Many many thanks.

Nothing but praise for this company. Excellent service and brilliant delivery. I'll be back!!

Have used this company before and, as usual, very efficient. Excellant delivery time, in fact a day earlier than stated and within the e.mailed hour slot. They even left a note stateing that the product had been left with a neighbour as requested. How efficient is that? Again, thank you and will use again and reccomend you.

Great service. Took the 2-3 day delivery option and the lock arrived on day two. Handlestore kept me updated on the delivery with emails too. Lock was well packaged, (although wife thought I'd ordered a pizza when the box arrived!) Will use this company again.

My windows are 20 years old. One handle broke and I had no idea where one could be obtained. Visited Handlestore on net and found an exact match! Delivered in 2 days and I fitted both in half an hour. Fantastic service, will recommend to friends.

ordered 3 keyed alike locks 15.00pm 23rd Jan delivered 12.20pm 25th unpacked and fitted in 10mins.great product great service,will recommend to all.many thanks.

Hi, received today 22/01/13, excellent first impression of lock and keys, started to fit at 13.10pm, fully fitted and working at 13.15pm. A fantastic piece of kit. I can't believe my local upvc co. wanted £90 to fit a new lock. To all you security conscious people out there buy this lock and fit yourself in 5 minutes or less. Thank you Handlestore a great product and i shall recommend you.

I would just like to say a big thank you for the delivery of the wedges I ordered on th 17th. They arrived exactly on time. They would have been early but for the very bad weather we have had. I was kept informed all the time by e-mail. Both DPD and Handle store are deffinately a great team. Once again thank you.

I would like to thank you for the pleasure in dealing with a company that delivered exactly what I ordered, on time and kept me very much in the picture with regards to delivery....well done....I just wish there were more companies like you....would most definitely recommend

after watching a short documentary on TV about the way the od locks could be twisted and opened we realised this was the way thieves had broken into a friends house so we purchased all new locks.When our friends see the new keys and we explained about the fault in old locks they also got new locks from you.. now i have another elderly woman who wants me to replace her locks so its catching on

I placed an order for a new front door cylinder lock on Thursday, received if the following day and only paid postage for normal 2-3 day delivery. In 2 minutes it was fitted, thanks to the website video. Very impressed with the service. Will defiantly recommend this company.

I placed the order on Sunday and received the item on Tuesday. It is exactly as described, of good quality and a very nice looking item.

well pleased with items purchased delivery next to excelent

fantastic service! window handles arrived earlier than expected, fitted perfectly, great company to do business with.

Fantastic service: really impressive. Ordered on Monday afternoon, and delivered at the exact minute predicted by DPD the following day. Well done to all concerned.

Excellently packaged. A nice looking letterbox that was so easy to install. Great early delivery. Many thanks for great service.

Excellent website,first class service. If only I had known about you before I had unsuccessfully spent a morning touring Bolton trying to get the correct letter box. Already recommended you to a friend who has a letter box which is just as poorly as mine was. Many thanks. Chris Gough.

Excellent service, thank you

Just spoke to customer services, spoke to a lady about a technical issue i had, and found the person in question, very knowledgeable and very efficient at her job, most helpful and would recommend to anyone. many thank Mr D. Pears

Excellent service wanted low profile handles as I wanted to fit blinds, e mailed to see if they had longer spindles replied next day advising yes they could be fitted at small charge, delivered within 2days good quality would recommend and use again

Your company really is a breath of fresh air. from your very friendly and helpful staff to your unbeatable delivery service. In this day and age of it is so refreshing and I cannot speak highly enough of you. You set standards that many other companies could learn a great deal from and I am so pleased that I found you on the internet.

I don't normally leave feedback but I'm so happy with the service from handlestore I feel I have to let everyone know. I ordered a door handle D64. It was the best price and I could not find one locally. I also ordered a new letter box. I had an email straight away to say they received my order. Not long after I had another email to say my order had been shipped with DPS. I then received an email the next morning of delivery giving me a 1hour time slot. Really impressed with the service. Second to none. Best price and top quality items will use again and again. Thanks and keep up the good work.

Great service..great product..great delivery..

I have ordered items on 3 separate occasions from handlestore. I buy regularly on the web (mainly Amazon) for many years now so I know exceptional service when I receive it. I wholeheartedly recommend Handlestore to you - just perfect.

I ordered the new letter box at 1425 on Wednesday. It arrived by 1330 the following day and was on the door by 1400. Superb service - thank you.

Didn't think I would find a new pair of handles for a 25 year old upvc door but Handlestore had them in 3 finishes. A perfect match, 3 minutes to fit, even the 2 set screws were painted to match the handles. As usual ordered and delivered within 24 hours and delivered within the hour time slot. Great e mail updates too.

This company knows what service is!. Ordered and delivered within 24 hours and fantastic updates by e mail to the exact delivery time to within an hour. Superb

Second time I've ordered from this company received the delivery the next day, brilliant!

Great support, great support and very quick delivery. I am really pleased with my transaction!

Great website, helpful information, fast delivery and quality product, and all at a value for money price. All web-based retailers should be like this.

First class service from Handlestore, ordered one evening and despatched before 9.30 am next day. Notified of delivery time which was accurate also. lock is a classy article and was fittedwithin 5 minutes of receipt. Very impressed. Thanks.

thank you very much for the service you provided i will shop with u in the future before any one else.thank you once again miss kearns

5 star service and delivery. One hour time slot is excellent. Top quality product, had problem finding replacement until visiting handlestore.com. Wife so impressed I'm going to purchase replacement handles for the widows :o). Thank you handlestore.com.

This is the second time I have used Handlestore.com in the past week and again I can't recommend them highly enough. Delivered in less than 24 hours and the communication is fantastic.

Super fast delivery, fantastic communication from start to finish. I have been looking for these type of door handles for months and I found the explanation of the measurements easy to follow and very specific which helped me order the correct handles first time. Highly recommended if you appreciate excellent customer service and value for money - Thank You.

Thanks for your very effecient handling of my order, from identifying required item from my pics to delivery. Excellent,will have no hesitation in recommending your company to anyone.

This is what customer service is placed order @2.30pm mon goods arrived 11.50am tues and an hour before expected! well done dpd. good communications at all times goods were of good quality and well packed and good prices to. good info on website easy to understand and everything fitted spot on would use again in future a happy customer

just recived upvc door handles +window handles good quality arrived with next day deliverery measured door handles with the onsite measurements which were very accurate . very pleased with the service from start to finish would recomend Cheers.

Absolutely superb service. The level of delivery information from placing my order was excellent and allowed me to plan my day around the arrival of the courier. The level of information provided on the website made ordering the correct product extremely simple. Goods were exactly what I wanted and delivered a day earlier than quoted. I don't often recommend UK businesses because of poor customer service but I highly recommend using Handlestore.

Best company I've ever used for goods on the web. Excellent web site, very reasonable priced goods and the best delivery service I've ever known. I will be telling everyone.

Excellent price and delivery. Your service was first class as was your communications. Thoroughly recommended seller, thank you very much. The DPD delivery service one hour slot worked realy well. Well done to all. regards, Clive Mealing order i/d 609325

Really helpful website, told me exactly what I needed to know when changing hinges on the fanlight windows. Have used this company before for handles, again an excellent experience. Will be ordering more parts to refurbish my windows. Thank you

Hi order yesterday 10.42am handle just arrived following day 11.15am great service handle now fully fitted and £50.00 pounds cheaper than the quote by the company who installed my windows, what a wonderful find you guys have been and will recommend you to all.

Excellent website, delivery and communication. Would recommend to anyone.

I wish I had discoverd your website before traipsing unsuccessfully around the local DIY stores and ironmongers for a new handle for an old upvc door. Your website made the whole process downhill and my order arrived as promised and the delivery hour was so much more convenient than the usual am or pm slots. I fitted the new handle in minutes and I thank you most sincerely for your kind assistance and very efficient service.

Great service. Ordered handles on Friday and they arrived on Monday! Made old window frames look like new. One very pleased customer. Will be ordering more for the rest of my windows.

Thank you for the prompt and efficient service. Window handle arrived 16 hours after placing order even though we live in the north of Scotland. Thank you once again.

Excellent service and delivery. 10/10!

Very impressed with every aspect of this service and speed of delivery. Many thanks

loved the wizard which help me find the handles I required. Local store told me they were no longer made. Excellent service from Handle Store and their delivery people who gave a 1 hour time slot and kept to it. Overall 10/10 Thank you

By chance i heard about, this so called Lock Bumping on the radio and was shocked....I found this company which sells a brilliant secure locks, at a great price and ordered it asap....I fitted it in 10 secs....Great company to do business with.....I will sleep well 2 nite.

I ordered the door handles yesterday and they arrived this morning. I am very pleased with the product sent and the speed of delivery.I will be ordering again today. Thumbs up to the Handlestore and the delivery company.

Hi. Just fitted D68 Handles. I had to re-drill door for bottom screw, but all went well. Thanks for your advice Colin. Regards John.

Placed two orders - products looked like photos - so matched existing handles. Price unbeatable, delivery unbeatable, easy to navigate site, simple to place orders - glad I found Handlestore.Com you saved me money...thanks

From start to finish the service was first class. The information with regards to door locks shocked me. I will be ordering new locks and passing what I found out to family and friends. A friendly and helpful Company. Well done to your team!

FIRST CLASS. Ordered at 2:15pm on the 24th and the items arrived before 9am on the 25th. Items exactly as described and at an extremely competitive price. If these guys have what you want don't even consider looking anywhere else.

What a fantastic service second to none,Ordered one day delivered the next and brilliant value for the money. I can't thank you enough. If you can do it why can't other suppliers do the same.

Received our order very quick, all products good, website has excellent descriptions and sizing diagrams can well recommend this company.

Have not fitted yet, but quality and understandable instructions look good. Delivered within the hour slot as stated,brilliant. Good site and good prices. Would recommend and would use these suppliers again.

Am so pleased we found Handlestore. Tried to buy handles with 50mm spindle,but no joy from various stores.I found this company on internet and have had great service. The handles are perfect. Easy to fit-----in fact have just ordered another three.They arrived in two days. Would recommend 100%.Thank you Handlestore.

Handles delivered to Isle of Wight next day, very impressed. Tried ** hardware, they messed me about for weeks then said they could not deliver the handles. I will use this company again.

Excellent products, front door looks brand new! Cleaner even removed old rust stains! Service was superb! From ordering to a new front door in less than 24 hours!!! Thank you x

Order arrived as promised well within the delivery time slot. Fantastic service. Would definitely use again.

Excellent service - I was notified early morning by email that the delivery would be between 14.30 and 15.30 that day and it arrived at 14.30. Well packaged, the letterbox is exactly as described and fitted perfectly The instructions on how to measure the letterboxon on the Handlestore web site are very helpful. Overall first class supplier and I would highly recommend Handlestore to others.

Received the letterbox next day after my order - I like that! It was hard work to remove the old letterbox as the screws were really rusty. After that, all was plain sailing and the new one fitted perfectly. It seems to be well made so hopefully no more flapping and drafty letterbox. Thanks for an excellent service.

New handles on, old ones in recycle bin. Great service and fine product - very happy.

just wanted to thank you so so much. I ordered one handle and a few of the wedges as I was not sure of my measurements. It arrived today and we fitted it within five minutes. We have had double glazing installed over the years and this was the oldest installation and the person who installed the last lot said that he had been unable to get the handles(good wheeze!). Until I found your website I thought we were going to end up with new glazing in this room so I am more than delighted. Congratulations on an excellent website and a super service - this is definitely not my area of expertise - I am a DIY disaster so if I can follow the instructions and order the right product and fit it - well anyone can. Thank you so much

Just fitted handles and lock. Fits perfect looks great. Ordered late Sunday evening,arrived Tuesday. Measurement diagrams make the ordering easy.Great service.

I would just like to say a Big Thank You for such an excellent service. Acknowledgements and updates were superb and handles arrived spot on time and were of excellent quality. I am impressed with your company and I am not a person who is easily impressed.Well done, You deserve to succeed.

Super quick delivery. Quality components. Really easy to fit. SO much better than my tatty old handles, locks and letterbox. Video instructions superb and easy to follow, Made me look like a professional. The best!!!!

Ordered online. Delivered 24 hours later with e-mail updates on delivery. Excellent service. Would definitely use again

Both look to be extremely good products. Arrived as promised,well packed BRILLIANT service! Thank you.

Ordered at 1300, delivered as promised 24 hours later and fitted with ease 30 minutes later resulting in a very happy customer. Other businesses should take note of the exemplorary service provided by Handlestore: excellent communication, accurate delivery times, good products and all round BRILLIANT service

Very good service and I particularly like the very detailed measurement diagrams which helped me to ensure that the new handles would fit in the place of the ancient old ones. Delivered quickly, well-packaged and easily fitted. They perform just as required and feel solid and reliable. I was surprised to find that the key was the same as that supplied for handles from the same source last year, but I suppose most casual thieves don't go around with a set of keys anyway. The only slightly sour note was that I had to order a small quantity in advance so as to establish fit. When I ordered the balance, I requested consideration of the over ten units discount being applied as my total order was twelve, only to be told pretty smartly that this was against the rules. All in all a very good product and service though. The dozen plus I installed last year from Handlestore are still looking good and still going strong.

Extremely please with all aspects of your service. From enquiries about both the lock and delivery details. Very pleasant lady on the other end of the phone – giving very clear advice, then to the excellent delivery service. Ordered @ 2.30pm and safely delivered to my requested delivery address by 11.45am the following morning – excellent . Will definitely come to you again should I need any of your services, and will definitely recommend to friends and family

Excellent advice,excellent service,would defiantly recommend.

Excellent quality products, excellent value and delivered by DPD within a 1hr slot. What more can you ask for? Highly recommended.

Just want to say thank you for such a brilliant service! When we moved into our home 6 years ago the very first thing I did was break the door handle off! And had to fix a semi permanent odd looking handle to get us by, along with a lock that was too long. Such a hideous looking door handle for 6 years - told by a very expensive locksmith that they do not do that handle size anymore. Then as my lock had just broke found your site, thought I'd just check and see if you had my handle size and low and behold the exact handle in nice new White rather than tatty gold, and my door now looks beautiful again! So easy to fit too. Thanks! Will definitely be recommending you, and using you again if needed in the future. Thanks!

Fantastic service, handles excellent first time any company has followed up with delivery details to within the hour.Did not have to stay in all day.I would highly recommend Handlestore to anyone. Thank you

Excellent Service. I ordered 3 door restrictors on Monday afternoon and they were delivered on Tuesday evening, exactly when the email said. Will definitely use Handlestore again.

Your web site is very informative, handles were very good and the service was excellent. I will be happy to use handle stores again and will recomend your company. Many thanks

Great phone support. Real people who helped. Great service. Strongly recommended!

Excellent service from both Handlestore and DPD. The item was delivered during the stated time slot and fitted immediately. Thank you very much.

Fabulous service. As another customer wrote, 'This is how online shopping should be.' I loved the emails! Knowing the date and then the one-hour delivery slot made all the difference to managing my day. The product was exactly what I ordered and it arrived right in the middle of the one-hour slot. Even the packaging was excellent! I have already recommended you to others.

Ordered 15 handles on Monday evening arrived on Wed evening.One out of stock but arriving this evening (thurs). Brilliant service, quality product and unbeatable price. I wish you sold light switches!!!!! Will recommend your company all day long, Thankyou

Cracking! I know it’s only a letterbox but the on-line help in getting the right one to fit the door was invaluable. Its good quality was easy to fit and looks great too. To place the order on a bank holiday and get it delivered the next working day was tremendous. Thank you.

Received today. Thank you for a brilliant service. Will definately reccomend your company.

Delivered on time as per e-mail, fitted in minutes after viewing video. Once again a very good service.

The most efficient purchase i have ever made on line. The delivery was on time to the nearest minute,very,very good.

Absolutely Fantastic Service. Ordered on-line late yesterday evening and just fitted to door now. Communication via email to keep me updated. This is what online shopping should always be like. Well done and thanks

Very good quality handles. Excellent communication. Delivered spot on time.Pity more buisnesses couldnt be like this.

Fantastic service. Ordered my door handles Wednesday afternoon and they were delivered 11am the following morning and they took 15 minutes to fit. They look better than the originals. I was kept up to date with my order via email and they gave me a 1hr delivery slot and kept to it. Well done Handle Store.

The flap on my letterbox got broken and I was having dificulty in finding a replacement due to it being a long slimeline one. I found the exact replacement on this site. The delivery service provided and product are excellant. Would highly recommend this company.

So pleased to have found Handlestore. My Postie broke the flap on my letterbox & I thought I would have to repace the whole UVPC door! The 'how to..' video was brilliant & gave me the confidence to DIY what I thought would be complicated but was actually so easy. Ordering was fast & efficient. Thanks!

Excellent service, ordered Tuesday evening and handle delivered Thursday lunchtime, right in the middle of the specified time slot. The handle was fitted soon after delivery. We had been looking for a replacement for our broken handle for a long time, wish we had looked on Handlestore.com a lot sooner. I will always come to this site first in future.

Great service. Great delivery. Great product

Excellent service can't fault it, the website was straightforward to use AND (more importantly) all the links worked for me. I got updates about exactly when to expect my delivery & they arrived bang on time :) Although we have not fitted them yet they appear to be reasonably good quality and arrived well packaged without any damage (unlike items we have had delivered from other companies). So FIVE STARS all round and thanks to my builders for recommending them to us. :)

The site is very easy to use. I found the product I thought I wanted without any trouble. Having checked the all the detailed information I placed my order with every confidence that I had at last found the replacement door handle I needed. The order was processed very quickly and delivered by DPD the very next working day within the one hour time slot given. Brilliant service by both Handlestore and DPD. The handle was the perfect replacement and was even better than the original. Thank you so very much.

I very rarely leave reviews even when requested but I feel this one is fully deserved. I actually ordered samples from another company and was left very dissapointed by the overall service. With the benefit of hindsight I should have placed my full order with Handlestore.com. I received exactly what I asked for, in perfect condition and received my goods within the next day delivery window (alerted by upadate e-mail), on two seperate occasions. My only criticism would be that when you order in larger quantities the price reduction does not apply to handles that are handed differently, even though they are the same handle type. That said, I will use again and will gladly recommend.

Great service! immediate correspondence and advice - all queries answered and successful order made in the evening, couldn't be more helpful.

It.s the first time I have used Handlestore, but will be using them in future. Not only was the product First class and price right, but the delivery excellent. Regards J Nayler.

never had such a fast delivery. ordered lunchtime Monday. Here in N.Ireland by 9.30 on Tuesday morning. That's what i call service. Excellent quality product. Will be ordering again.

The service is outstanding. I ordered in the Thursday afternoon and they arrived at 9.45am the following day. Not only are the items the cheapest I have been able to find but they are much better quality than much more expensive alternatives. Very impressed and next order already made !!

Fantastic quality item and super quick delivery! many thanks!!!

1st class service it was a pleasure to shop on your site You will be recommed to all our friends. A Morris n/lincs

Thank you so much for the excellant service you provide. The online info and measuring wizard is great and the very helpful tech guy helped me find the correct handle. Have just received handle and have installed it. My husband will be delighted when he comes home! I will certainly be telling all my friends about your website. Thanks again for saving me £ 130 that I was quoted for a new handle + locks ( which I didn't need!!) from a door/window company who said I wouldn't be able to get the correct sized handle.Obviously they've not heard of you!!

Brilliant service, easy to use novel internet handel selector worked really well and must have saved many wasted trips to suppliers. The handels fitted really well in a few minutes no re work required what so ever. Would suggest anyone looking for easy replacements vists this site first.

Terrific service and the email service is very quick and positive topped off with the DPD Delivery Service which takes the waiting out for the delivery. Strongly recommended for price and service.

What more can I say...... Ordered a few minutes after the deadline for next day delivery but still turned up within 21 hours of ordering online. Great communications, great service and product and easily fitted. Will certainly use again and reccommend. Well done and keep it up.

Excellent service. as my letterbox for upvc door had fell to bits i searched around all the local hardware shops for a new one. all were a lot larger than the one i had which would have meant cutting a lot more out of the door to get it to fit. by chance i found handlestore on the internet and they had exactly the same size as mine at a lot cheaper price, arrived right in the time slot allocated, and i had it fitted in minutes.

I ordered 5 key alike locks and they came very promptly so well done. Due to my error i forgot to order extra keys so please bear this in mind when YOU order. Great service all in all, well done!!

Item arrived 3 minutes into the time slot brilliant service Many Thanks. JOHN....BLACKPOOL...

great product at a competative price. Very fast delivery option with deicated time slot for home delivery FIRST CLASS

Great service, Great product and turbo fast delivery. I am so impressed with the overall service and product, i will surely be back to buy more.

wow i just want to say thank you for your products.... of window locks brilliant fitted very well..... thanks again ?

Excellent! I ordered three keyed-alike locks and 4 extra keys at 10:33 yesterday. Received an e-mail to say delivery due today between 12:03 and 13:03....Arrived 12:04! Fitted all three locks by 12:20. Now that really is unbeatable service!!! Thank you.

Absolutely fabulous service. The product arrived exactly when stated. The youtube advisory video was really helpful.

After looking round all my local companys could not find new handles' nobody stocked them even tried yellow pages no luck after a few months i was fed up decided to search on internet and came across handlestore.What a fantastic service found the correct handle orderd it 1pm and it arrived next day at 10am will be using ther service again.

Thank you for the excellent service provided. When I received your email below I immediately rang sales, as you suggested, late yesterday afternoon, explained what I wanted, was assured the products would just catch the last despatch and the goods duly arrived today. I very much appreciate the trouble you took to find the remaining old stock , (and so quickly). This is superb customer service which reflects really well on your company and staff. I hope my comments get passed to the 'management' so they are aware of the good service being provided. If you want to use all or any of my comments in any testimonials feel free to do so. I am recounting my experience to anybody who will listen! Good service is a rarity and I will certainly recommend anybody to use your company.

Broken Window Handles = No Insurance ! Well... after having been messed about by my local Glazing company for the last 2 months, with empty promises of delivery, I gave up on the local option and went online. What a blessed relief it has been to be able to deal with Handlestore Ltd and their website, efficient, informative, cheap and speedy, absolutely brilliant service and I will be ordering again very soon, in fact, I just have!

found you via google. ordered door handle using your guide to check mesurements and type of handle, arrived well within your time- slot and fitted perfectly. well done, a rare service to find nowadays. will use you again and will recomend you to some builders and handymen i know. many thanks.

Excellent service. On line guide lines very helpful. Order received within the one hour slot. Handles of a far superior standard those those replaced. I would be very happy to recommend this company to my friends.

Excellent service, arrived next day 1 hour delivery slot time.

WHAT SUPERB SERVICE! THIS IS THE 1ST TIME I HAVE USED YOUR FIRM. EXCELLENT QUALITY AND DELIVERED EXACTLY ON TIME AS YOU PROMISED. EASY TO USE WEB SITE- KEPT INFORMED AT ALL TIMES- WIDE RANGE OF HIGH QUALITY GOODS DELIVERED SECURELY IN TIP-TOP CONDITION. WILL USE AGAIN AND RECOMMEND WITH CONFIDENCE

Sent measurements for door handle got e.mail next day .what handle was needed.They did not stock this type but let me no model i needed . I ordered a euro lock and door numbers and letter received next working day within one hour time slot. FANTASTIC SERVICE

Excellent Service and good prices . Thank you very much

I was a bit dubious on ordering these items over the internet but I shouldn't have worried. I got the items the next day as stated and they are really good quality. Much cheaper than my local DIY stores. Would highly rcommend

This is the second time we have used your company and the second time we have been impressed with the efficient service and quality of the goods. Order arrived first thing in the morning. Thank you.

Excellent service ( next day ) Good quality products, with no fitting problems. Would recommend to anyone, and will use again in the future. Thanks for your service

Very good price delivered within 24 hours Excellent service would reccomend

I ordered this product on the sunday night before travelling to the site address om monday morning , I received an e-mail to say the product will arrive on tuesday between 9-05 and 10-05 . At 9-15 tuesday morning I was signing for the product on site "A FANTASTIC SERVICE",the right kit on the right day at the right time, why o why can`t all supply companys be like the Handle Store Thank you so very much. Paul

Exemplary service - 1hr delivery slot extremely helpful; email alert arrived in morning and delivery was exactly 30 minutes into the hour. This was the only supplier I could find that stocks handles with the exact measurements required (measurement guide was very helpful). Excellent all round. Thank you!

Fantastic service and product. Ordered yesterday at 11am, delivered this morning, fitted by myself (after watching your tutorial) at 12 midday! How's that for service!!! Thank you.....I'll be back :-)

Fantastic delivery, it was with me within 24 hours!! The lock is of very good quality. Just as advertised!! Many Thanks..

Just want to say thank you for the excellent service. The lock arrived when you said it would. It was easy to fit and works perfectly. Also a big up, for updating me on the stock availability and giving me the option of another brand. Some companies would leave you guessing, where your order had got to. Thanks again Dave Jones - Chadderton

My delay with providing comment in no way reflects the high standard of your service. Firstly, your website is excellent and provided me with the products I have been searching for a considerable time; the details of each product matched exactly the product received. Your dispatch service is excellent and with emails to notify delivery in one hour slots and opportunity to reschedule is highly helpful. Well done to all your staff involved. A five star rating from me without hesitation.

Excellent web site,so easy to find type and size of handle required.Really useful informative video showing how to fit handle.Excellent fast delivery within time slot given and order well packaged.Excellent quality products . New handle and letterbox fitted perfectly and looks great ! Many thanks for all round excellent service and products ! Would definitely use again and would recommend to everyone !Thank you !!

EXCELLENT !! QUALITY AND SERVICE, WOULD HIGHLY RECOMMEND.

I just wanted to drop you a note to say how impressed I am with your company, the products and its service. Your web site is very easy to use, navigate and check-out to payment. This is my second order and each has been despatched accurately, well packaged and delivered the next day within the narrow time slot you specify – FANTASTIC. The products are easy to fit and work well. It’s rare that I praise a company in such a way and you are an object lesson to other on-line suppliers in how it should [and can be] done. Well done to everyone in your company.

Unbelievable service. I only needed one low-value pvc window locking handle (the old one was broken) which was received in its' delivery slot only two days after it was ordered . . . . fantastic! I'm very impressed.

fast delivery and followed delivery advice given. Good guality handles and packaged well. thanks

Fantastic service. This item arrived within 12 hours, was packed to perfection and is 100% as described. This is the best company I have ever ordered from, Thankyou, A C George

Totally impressed, turned up day after I order them. with in five minutes all windows fixed, outstanding and they bloody great. Out of five stars I would give you six. Well done.

Great service. Easy to use website, delivery on time within specified one hour slot, good easy to fit product. Congratulations. I will be recommending you.

Absolutely first class service. My package was delivered ten minutes into the stated timeframe; by the end of it the five items had been fitted, due to the helpful notes on the website.

EXCELLENT SERVICE, QUICKER THAN A SPEEDING BULLET! MANY THANKS & A HAPPY NEW YEAR

I have used this company twice in 3 weeks. The efficiency of this company is second to none. The hinges that I orderd are of a very high quality and there postage service breaks the sound barrier. If any of my family or friends need any parts for their windows or doors I will highly recommend this company to them. Once again HandleStore, thank you very much. Kind regards, Alastair Zaisluik.

Incredible Service!! Ordered at 14.53, arrived next day at 8.53!! I Even got an email giving a 1 hour time slot! Will definitely use again. Many Thanks

Ordered part Tuesday 6th Dec at 11:17 arrived 10:00 am next day fitted and working at 12:00. Now that's what I call service. Help features on web site excellent and product A1. Many Thanks

Having being made aware of numerous burglaries in my area where upvc door locks were being snapped just as you describe, i feel reassured now i have fitted your anti snap,drill and bump locks to my property, i have recommended you to all my friends and relitives £33 inc delivery for two locks - absolute bargain.

Superb service: paid £11.33 including postage for next day delivery of window handle; fitted in under 5 minutes. Wish I knew you existed in January 2011 when I paid £88 to have similar handle fitted by suppliers of original window. Suggestions for website to help us non technical people order and fit: 1. Makers of windows irrelevant provided measurements are identical. 2. If original handle sheared off when window was open, ensure replacement handle is in open position when fitting, otherwise you may believe you have been sent wrong handed handle.

Extremely impressive service - this is how internet shopping should be! Ordered at 14:30, delivered next day as stated in the e-mail from DPD. Keep up the good work I shall definitely recommend the company to others. Les

Unbelievably quick service, I ordered at 10.25am on Tuesday and received the item at approx 1pm on Wednesday. I was also notified by email this morning at 8am of the time I could expect to receive the item. All in all, a fantastic service and I would highly recommend it to anyone.

Not just total satisfaction but well deserved praise! To start with, an excellent website, easy to navigate and commendably informative. Then, for an item costing barely more then £10-00, prompt and relevant responses to my two email queries. Finally, rapid next day delivery that cannot be bettered. If you are buying, don't bother looking elsewhere, this is it!

In a league of your own. By far the best service on the web. Delivery in less than a day. Thank you!

Just wanted to thank you for the excellent service we received recently. We have been renovating a house and have had to deal with constant problems from companies and workmen. I have to admit I rather expected the same when I ordered from you but I couldn't have been more wrong, The website was easy to use, the choice of goods was excellent, we had next day delivery at the promised time and the handles were fitted easily. Fantastic. The bonus, if we needed one, was the price which was considerably cheaper than the DIY stores. I will definitely recommend your company and your products to everyone. Superb service - well done and thanks again

Hello, Absolutely overwhelmed at the fantastic service. Thanks, you are simply the best regards

This is how service should be and it's a real pleasure to experience it. Would use again. Good job guys and thanks to your team.

Just to say thank you for your excellent service, which must be the best and fastest ever. Your tele sales girl was also very nice and took the trouble to check the handles I needed and confirm some dimensions regarding plate thickness, fixing holes and wedges. Subsequently, the handles are just right. I am very impressed with your Company and and would certainly recommend you to others if the need arises. Well done and thank you.

I have to congratulate you on your amazing delivery service. I have ordered from you on three occasions and every one has been delivered in less than 24 hours. I have already passed your company details on to one colleague and will no doubt continue to do so to others. Repairing my windows is a cinch.

Excellent service easy to use website for sizes and type of handle you require. Super fast delivery I was even given a 1 hour time slot

Excellent service , helpful , knowledgeable staff , very very quick delivery and a great product at what I consider a bargain price . I am delighted and without a doubt will use their services again .

I had been struggling to find replacement window handles locally with no success until I found this website. The site is excellent and so easy to use giving all the information you need to choose the correct product. The prices are excellent and I received confirmation of my order and on the day of delivery an email to give me a 1 hour time slot for the delivery, which did arrive on time. Simply put this is the best website I have ever ordered any product from.

Ordered a new lock and 5 extra keys at 2:40pm. The lock and keys arrived the next day. Great product, great service! Thanks.

only a small order but delivered next morning. brilliant service and goods. will use every time i need any upvc fixtures or fittings

Excellent service. I didn't know the first thing about replacing upvc window handles, but the website and technical team advised me as to the right handles for my windows. Delivery was swift and within the time that was emailed to me. A lot of companies could learn a thing or two from you. You're brilliant! Thank you.

Excellent customer service by yourselves and DPD. Small order, next day (timed) delivery (with a smile). Am one very impressed customer.

Faultless! Excellent instructions on website told me all I needed to know, what to measure, etc. Placed order late at night on Sunday, everything correctly delivered by 0930 Tuesday. Excellent quality - much better than the stuff I'm replacing. This is what internet trading should be.

Great service! Order via website with all the information, detail and measurements easy to find. Rang next day and spoke to a very pleasant and helpful girl (answered after only a few rings and no telephone menu or message telling me that my call is important and then having to wait for ages!). Next day delivery as promised, email in the morning to confim time (between 10.25 and 11.25 - it arrived at 10.45). Fitted handle and lock later that day - all as expected and met my expectations. Thank you.

Excellent service. Excellent instructions. Excellent value for money. Will buy from you again.

this company are absolutely brilliant, website is very easy to work round, as i have old windows I found just what I needed and they were delivered on a saturday as requested (in a taxi I must add) - would recommend this company to all my work colleagues and friends

Fantastic service, delivered bang on time. will be using you again. Many thanks.

It's only a new letter box for my front door, but it was handled as though it were a huge order worth thousands. I placed the order which was informed would be delivered the next day. Not only that, I was sent an update email that give me a time span for delivery and a chance to change it if that was not convenient!! I AM SOOOO IMPRESSED. I am a fussy transplanted American and have lived in the UK for 14 years so I do know what good customer service can be. Other companies could take lessons from you on how to deal with customers. I most certainly will recommend you to anyone! Kind regards, Cheryl Hamilton

Wow! I've received this today less than 18 hours since I made the order, fantastic stuff thank you.

Thank you - just what I needed, delivered exactly when they were promised. Brilliant service.

Hello Handlestore, You are fantastic - what SERVICE ! - WOULD you like to RUN the GOVERNMENT!!!, Bought because of great price's. Pleased beyond expectations on the quality. My door handles look far better than W***** at a quarter less on price. My double glazing window catches in nickle/brushed silver look class quality now fitted and cheaper than any I have seen elsewhere. Delivered to me day after ordered. Many Many thanks.

I was really worried it would be a nightmare replacing worn handles on our french doors, but it couldn't have been easier. Help Guide sorted the measurements out, order confirmation by return, delivery slot advised by email (and spot on) and 15 minutes to fix the new pair of handles. Great!!! Thanks.

Was given a delivery slot between 2.19pm and 3.19pm, item came at 2.45 pm. Great service and value, will now use Handle Store as our main supplier.

Delivery took 4 days, but was the fault of delivery firm who managed to deliver to wrong address in spite of parcel being correctly addressed. Handlestore customer services were very helpful in getting my parcel successfully delivered. I would certainly use Handlestore again in the future.

Great service - thank you! My product arrived very quickly, was exactly as described and fits perfectly. Great quality product, good price and excellent delivery service - very happy.

I placed my order online on Monday night and they were delivered on Wednesday, I am very pleased with this fast service. I even received an email early Wednesday morning giving me a time slot in which they would be delivered. The handles are exactly as described and if I need to buy any more in the future I will definately use this company again.

I recently ordered window handles and I thought it only right to let you know how pleased I am with them. Good product, easily fitted and a competitive price. The complete order to delivery process was excellent. I'm a domestic customer and probably don't need your products too often but when I do I won't even consider other suppliers. Will certainly recommend you to friends etc. Well done and Thanks.

arrived today as you said handles fitted a treat would recomend your firm to anyone cheers all the best

Very pleased with window handles, easy to fit and look good too. Service from Handlestore was first class, right from ordering through to delivery.

Couldn't believe how well this cleaner worked! It's made an old conservatory look like new. It not only shifts previously un-shiftable marks but also polishes the PVC too. Brilliant! Must comment on the company too. Delivered next day (even gave time within an hour), delivered the right handles (correctly handed) and excellent website for giving dimensions etc. Thanks.

Just received next day delivery, to the minute on when it was promised. Very impressed with the service, delivery, and the product. Will definitely be recommending you.

EASY TO USE WEB SITE WITH A HELP GUIDE FOR MEASUREMENTS FOR FITTINGS....WELL PLEASED WITH THE ITEM AND GREAT SERVICE....*****WOULD RECOMMEND***** Thanks :)

Thanks for great service back in April - been recommending you to others. Very fast service, good communication and good product. Thanks

I am very impressed with your service. I ordered the product at 2pm, had an email from you confirming the time it would be delivered the next day - from 2.17 to 3.17 (very precise!) and lo and behold, it was delivered at 2.17.... What a refreshing change and thank you.

Superfast service, my best transaction to date.

Having tried numerous hardware shops (large groups and small independents) I had failed dismally in trying to replace our broken letter box. A visit to your site led me to the perfect product for our purpose and your delivery service was quite simply superb.

Goods delivered next day during the hour promised. Very impressive. Hinges supplied were a perfect fit. Thankyou for an excellent service, and very competitive price.

Requested item arrived today, as promised, well within the time window specified in your earlier email. VERY impressed with service (well done) and VERY satisfied with product. Many, many thanks

I had asked my conservatory supplier to fit a patio door keep but failed. I have looked for something suitable in numerous ironmongers. When our dog knocked over the plant pot we use as a keep - 'er indoors' insisted on action to resolve. I looked on internet for 'patio door keeps' and came up with your product below - SUCCESS! Came next day, fitted in 1/2hr exactly as you said, works perfectly. Well done and thanks.

Nice product and price, and super fast delivery :) I placed my order at 14:57 and received an email saying my order has shipped after 10 mins, I didn't believe at first because it wasn't normal and there was no tracking info in email, next morning I received another email says order will be delivered until 09:30, and yes it has delivered before 09:00. Very happy!. I will use this product for secure venting and child restrictor.

I just had to drop you an email to say thank you. I think that the experience I have had with your company is probably the best online shopping experience I have ever had: I am a total novice on window handles and from the moment I logged on it was clear what I needed to buy and what size; Your prices are the cheapest I found; Ordering was quick and simple; And then the email regarding delivery blew me away! I was gobsmacked that I was given an hour slot which I could easily change if I needed to. It has been a complete pleasure to spend my money with you guys and I wish every other company followed your example :) Thank you, thank you, thank you ;)

My purchase has just been delivered! I can't believe it! Brilliant... especially as I am over in Northern Ireland. Less than 24 hours from order to arrival. It will probably take me longer than that to fit it!!!

Im glad i found this company while web browsing. I found the perfect replacement for my old window locks at a much cheaper price than most D.I.Y stores. Absolutely brilliant service. I can highly recommend this company, they are EXCELLENT!!!

I was absolutely amazed at the oustanding service and the quality of the product. I received an e mail stating the handles would be delivered between 10.34 and 11.34 a.m.(having ordered them the day before). They actually arrived at 10.37 a.m. - what service. I was recommended to use you by a relative and I will certainly recommend you to anyone else. Even the query I had prior to ordering was dealt with promptly.

Superb service and when one order had an error - that I had made - it was dealt with speedily and helpfully. Other firms have a lot to learn from Handlestore.

Great service, coms and delivery these guys are on the ball.Thanks to you all....

"Exceptional service" I was in the process of having a new house built, with 5 doors and therefore 5 different keys - an absolute pain. A quick phone call to your very pleasant and knowledgeable receptionist to confirm my order and within 3 days 5 keyed alike locks (4 with thumbturns) winged their way across the pond and were promptly installed. Excellent products and great service - highly recommended.

Just to say that I am delighted with your product and prompt delivery of the window handles which are of great quality. I look forward to placing another order in due course and would recommend your company to anyone looking to replace their door handles, window locks etc.

Received email with delivery slot. 11:38 to 12:38 Arrived within the slot time at about 12:15 fitted and working by 12:25. Easy. Wife chuffed to bits. Better quality than the handle that came out. Thanks Mike

excellent service from a highly recommended company thanks.

Very quick turn around from placing order, the product is far superior to the one I was replacing, so a very pleased customer. Thank you Handlestore!

Very good service, product received in 24hrs. Also got an email with expected delivery time and item arrived within 10mins of delivery time. Very impressed.

Your company did not provide me with good service - it was FANTASTIC service. Firstly, these locks were very good value and incorporated all the security features now required of a Euro Cylinder. Secondly, I ordered very late in the afternoon and soon realised that I had mis-measured one of the locks. I requested by e-mail at 8:00 p.m. that the item be changed before the order was processed. At almost 9:00 p.m I received a reply confirming that this would be done. Where else would you get a sales operation working up until 10:00 p.m. using REAL people. Finally, when I checked by phone that the order had been dispatched, the sales person provided me with a 1 hour delivery window - which the courier did easily achieve. Well done to all at Handle Store. A wonderful purchase experience. Keep it up. I give permission for Handle Store to use this as a website testimonial

Delivered this morning and installed. What a truly wonderful and professional service and a breath of fresh air in today's falling standards of service. Many thanks.

Great service and website easy to use for non-professional. Just what i needed, clear instructions for fitment and quality product for great price. Received email stating 1 hour window for delivery and sure enough delivered within times stated. Excellent service and would definately use again.

Thank you for the very efficient service. The handles have been fitted less than 24hrs after ordering.

The customer service/ technical team offered excellent help and advice as I wasn't sure exactly what product I actually needed (type of hinge) initially - and very quickly disptached via DPD courier - even got a email about when the delivery was arriving (within the hour). Very pleased. I'd recommend Handlestore.

Very efficient service - I ordered on Sunday night and received the good in the Western Isle on Wednesday. Easy to use website and goods accurately described. Thanks

Thanks for speedy order, well pleased with service, rest assured will recommend to family and friends and anybody else I know. Please thank all staff concerned, once again thanks very much.

Just wanted to thank you for the fantastic service I have received with both my orders. The order I received yesterday is all fitted and look great with my new blinds. There must be a lot of contented customers out there and I give you 10 out of ten!! Thanks again and I would reccommend you to anyone.

SUPERB service - ordered around 5:30pm Saturday 16th April - delivered 10 :15am Tuesday - 19th April all correct, excellent quality. All four doors now complete & secure AND the UPVC cream is remarkable - (shifts even very old marks) - all this and it's only 1pm on Tuesday 19th April!! What an excellent company. Thank you!

A really first class service. Very good website , prompt delivery and good communications. Recommended!

Ordered my locks and arrived this lunch time. Two minutes to fit and happy with them both. Got keyed-alike and they are brilliant - one key for two door locks.

Thank you for your excellent pre-order service, prompt attention to my order, and for the right-on-the-dot delivery of my two new locks. They were easily fitted in five minutes (two doors) just as you claim. First class service all round.

Placed the order Monday took delivery a day later and on time.Thank you for your fast and efficient service... 30/03/11

I would like to leave a testimonial for you, but could not find a way of doing it on your website, however I would also like to ensure that you are aware of an extremely satisfied customer here! I would like to thank you for excellent service. I have had excellent communication combined with thorough product knowledge that allowed me to choose the correct items for my windows. Without your advice I would have ended up with an inappropriate product that would not have fitted. So thank you very much, I will not hesitate to recommend you to anyone I know and definitely would not think twice about using you again.

The letter box flap is good quality, very reasonably priced, the delivery time was excellent and the delivery man went way above what was expected to make the delivery.

I ordered a letterbox from you, got email confirmation the same day and then an advisory email the very next morning to say the item will be delivered between 10:06 and 11:06. Low and behold item delivered at 10:30. What a brilliant service you provide, thank you.

I would like to say thank you for your fast and efficient service. I had looked everywhere for replacement handles for my windows. Once I found your site it took only two working days to get the ones I needed and my house is now back to being fully secure.

I urgently needed a replacement door handle for my UPVC back door. Couldn't find anything suitable in the usual DIY stores, so found your website via a Search Engine. I used your very simple measurement instructions, found a suitable replacement and ordered it. The parcel arrived the very next day with easy instructions and I fitted it in less than half hour. I am extremely impressed with this rare level of excellent service. Thank you. Please post this on your testimonial page.

Euro cylinder lock ordered, delivered and easily fitted within 24 hours. Excellent service, does exactly what it says on the website. 10/10

In case anyone is sceptical of the excellent testimonials on your website, let me simply add the following: found your website for the first time yesterday lunchtime, read about replacement letterboxes and placed an order that was received the following day before 9:00am and job done within the hour. It just remains for me to thank everyone at Handlestore.com for such a tremendous service. Thank you.

I just wanted to let you know I am incredibly impressed with your service. I ordered 5 window stays on Monday and they were here on Tuesday at 12.09 and the specified time was between 12.07 and 13.07! AMAZING! You have restored my faith in retailers providing an exceptional service! Thank you..

Thanks to all at Handlestore, I have just received my second order and it was sent just as quickly as the first one. Some of the cylinder sizes that I needed were not listed, but after a fast reply to my email, I was assured they had the sizes I wanted in stock and I could order them over the phone. I phoned Handlestore and spoke to Jackie, who dealt with my order very quickly and was very pleasant and also very professional taking my order. I can't praise Handlestore enough and the goods were first rate, the new brass effect sash locks look great and I feel much happier now I have fitted the anti everything Euro Cylinders. It makes a refreshing change to deal with a company and it's employees that seem to want to provide a good, no!!!, GREAT service. Thanks again to all .

You should give masterclasses to other e-stores. Superb website, easy to navigate, easy to select product, great help pages. Product exactly as described, good quality, excellent value for money. The icing on the cake was next day delivery, timed within one hour, and actually arriving mid-way in that time slot. Well done.

We are under 2 feet of snow and have had no mail for a week but the handles were delivered today on time by your courier! He walked up from our village and our road is impassable. Well done and many thanks.

I just wanted to say what an excellent service you provide - and I don't just say that to anyone! From your very clear and easy to use website with excellent helpful advice to me as a novice in the world of UPVC windows, through your efficient online ordering system, to receiving everything I ordered properly packed, inside of 24 hours. No hassles, no delays, no excuses. Lots of people are able to do bits right - not many manage to get the whole service chain perfect - well done !

WOW! That was excellent service. If you did it any quicker, you'd be delivering stuff before the customer knew he was going to place the order! Well done - keep it up .

Thank you for your help. You are the most efficient firm that I have dealt with over the internet. Your service is superb. The additional items arrived in the post today, having been requested only yesterday. I am absolutely delighted by your service. Your website is so clear and ordering is straightforward and simple. You have supplied an item that the original suppliers/installers of the windows were unable to do. I shall definitely look no further when requiring similar items in future.

Our instincts after telephoning you were correct. Your friendly online (and telephone) manner was backed up by swift action. What a super way to treat your customers. I shall spread the word.

I would just like to say I am VERY impressed with your service. Packaging is to the highest standard and a rapid delivery. One is never sure what sort of service one will get when purchasing on-line but in your case I can say it's the very best.

I have to write to thank you for your service. First, your website was so helpful, explaining how to measure my replacement door handle. Secondly, I ordered it in the afternoon and it was delivered before 10 the following day (new years eve!!) Finally, everything was just as described and took me about 5 minutes to fit (3 of those were unpacking :-) Thank you very much, you are a credit to online shopping (especially with such a small item).

Would like to thank you once more for the fast and extremely efficient customer service you provide. Door handles arrived yesterday and I was left with no doubts that they would fit and that my problems would be solved. It has been a great pleasure doing business with you and I would not hesitate to re-use or recommend your services.

I moved house and was only given one key to each of the doors. Not a problem as I always change locks when I move. But with five external doors I didn't want 5 sets of keys, which with 4 kids would mean 6 x 5 keys per door (30 keys). So the only option is to have keyed alike. Last time I did a KA order I went to my local locksmith. It took two weeks and a load of grief. So I did a search on the internet and found Handlestore.com. Ordered five KA euro cylinders on Friday lunch time by phone. None of the problems I had with the local locksmith. The order was taken very promptly and came to a lot less money too. That was Friday lunch time. Postman del them Tuesday morning. From the 1st point of contact with you to the goods arriving was a complete dream. Everyone who purchases a new home should change their locks....You don't know who is out there with a key to your front door. Unbelievable service I will be happy to recommend.

Just a line to say thank you for the wonderful service you provided in supplying me with some cockspur window handles. I'd been trying to locate some replacements for over a year without any luck and during a search on the internet I discovered Handlestore. The information on your site is first class and was amazed to receive my goods in less than 24 hours. I would thoroughly recommend your company to anyone looking for similar items. Keep up the good work.

What a superb on-line service, informative website with all information you need to place an order with confidence. Quality window handles delivered within 48 hours.

I just wanted to say thanks for your excellent service. I had no idea which hinges I needed and found it so easy to find on your website a match for the ones I needed. The few questions I had were answered clearly by your sales assistance on the phone and I am incredibly impressed to have received my order within 24 hours.

Thank you for your quick and efficient service, and what a fantastic price, ordered, delivered and fitted within 24 hours, wish you all success in your business you deserve it.

Just wanted to let you know my door handles arrived today - only 2 days after ordering - and I fitted them in two minutes AND I'M A WOMAN! Excellent website helped with measurements. Excellent service. Not often I can say that. I'll recommend you to all I know.

Dear Handlestore. Can I just say that I am very impressed with not only your level of service, but also the speed of delivery and the quality of your products. You are so much better than the normal chain of DIY hypermarkets. I shall not hesitate to use Handlestore again.

I am writing to express my thanks for the window handles I have just received. A first class product easily ordered on one of the best websites I have used (and I use a lot for ordering a variety of products). I fitted the handles within 10 minutes of the postman delivering them and they look great. It's a pleasure to have such a hassle free transaction, and on the strength of the first 2 handles I have just ordered 5 more !!.

I am really pleased with the service you provide so thought you might want a testimonial to add to you collection. I recently snapped the handle from my upvc door and struggled to find a local vendor. After a quick web search I stumbled across your company. I must congratulate you on having one of the best retail websites I have come across, the feature that allows customers to enter precise dimensions is a real confidence builder - I knew the handles would fit before I ordered. Also the speedy delivery (within 2 days from my order) is also appreciated. I have already recommended your company to colleagues.

I was very pleasantly surprised this morning when I received my order that I placed on the morning of New Years Eve. All I can say is thankyou for a very promt and accurate service, I still can not get my head arround how you delivered my order so fast with a bank holiday included in a delivery time of two days. Once again many thanks for a marvellous service, I will not hesitate to use you again and recomend you to everyone.

Thank you guys delivery was at 1020 this morning, excellent service from yourself and in deed Royal Mail, had to try one to ensure I had made correct calculation, the first one is fine looks good and the Mrs is chuffed to bits. We have been at our present address for 11 years and although a little tatty the windows work fine, no condensation or draft, handles just needed makeover so for the cost of few handles a cream cleaner , and some restrictors for the kiddies rooms, I feel the £200.00p was money well spent.

Just to say that I was amazed by your prompt service when I ordered a new brass lock. I ordered the item yesterday (Friday 21st) and it arrived by today's (Saturday 22nd) post. I was gobsmacked. New lock now fitted and working OK.

I would like to say a huge thank you to all the team at handlestore.com. You have solved my problem in trying to locate spare handles for my Thermastor windows ( 6 years so far ). The email response was exceptional as was the order processing and dispatch. Query was emailed Sunday ( 3off) and order placed same day. Parts arrived on Tuesday. Fitted perfectly and a lot better quality than original catches. I shall be replacing all my window catches in the near future ( 26 off in total ), but not all at once!.

We will certainly recommend your company to anyone wishing to buy handles etc. and will not hesitate to buy from you again. The service and attention to detail has been outstanding.

I just wanted to thank you. I ordered a pair of replacement hinges for my BAC double-glazed windows on Sunday evening and they were delivered on Tuesday morning. Not only were they reasonably priced but they fitted exactly! Your web site is informative and very easy to use and removes all stress and doubt from the purchaser. It is a pleasure dealing with a professional company and I will recommend you without hesitation.

Just to say thank you for your advice and prompt service, due to the letterbox units being riveted in position. I removed and refitted the supplied front and rear opening covers (what fun those springs were). A very satisfied customer.

Thank you so much. All arrived yesterday and have fitted handle successfully! Only another 14 to go (placed the order yesterday evening). We have been really impressed by your helpful attitude, so thanks again.

Dear friends at handlestore. Ordered goods on Monday 30th (I was still measuring up after lunch) and they arrived correct on Tuesday 1st first thing. I couldn't get round to fitting the handles and hinges until yesterday (Wednesday 2nd). They all fitted like a dream exactly as your website descriptions. Why have I been putting up with broken hinges and handles for so long? (I ask myself). Great service and a really easy to use web site and ordering service. Thanks.

I recently bought from you some door handles. I just wanted to say how happy I am with both the sevice & the product range. My door handles are of an old design & could not get any here in Jersey, but your handles fitted perfectly & look great. So thanks again.

This morning I received an order I placed with you yesterday and would like to say how pleased I am with every aspect of the transaction. The easy to use web site, the suitability check which was absolutely brilliant and ensured I got the right handle for the door, and the next day delivery all lead to a speedy and simple repair (which I managed myself) and a secure door once again. Thank you all so much. .

What service! Accurate helpful advice, handles arrived today, exact fit, look fab. Many thanks.

Many thanks for a great service. I was struggling to source a set locally and got a set next day. A good qaulity product and good P&P. All round a five star service! Many thanks.

Just recieved my handle, knocker & letterbox - all fitted perfectly and looks lovely - even the wife is pleased. Thanks for your help in assisting with sizes etc. A wonderfull service - and I do not say that very often. Would recommend to all. Thanks again.

Many thanks for your prompt and efficient service. This was my first effort at shopping online and I am delighted with the result, Ordered! Delivered! & Fitted! all within 24 hours. Well Done.

As I am always quick to write letters of complaint I thought it fair to write to thank you for fast efficient service. Whilst making an order via your website there was a problem with my payment being accepted (problem with my browser?), however this was sorted over the telephone without fuss and all parts were received in excellent condition the day after. Such service is becoming rare these days unless one pays extra. Thanks, I will recommend you to others.

I ordered a replacement part on Sunday 7th Jan. And it arrived in the post this morning. Your service is superb. Considering it was ordered on a Sunday and it arrived first class post on the Tuesday. Superb! Not only that. The product is excellent quality and the price was about 25% of other sites. Keep up the good work. You will most certainly have all my requirements in the future, and I have passed your details on to my son for his business. Thanks again.

After weeks of searching for suitable handles for one of my customers I came across your website and thanks to your suitability checker I was able to locate a suitable alternative. My partner put in an order at about 20:10pm on Thursday last week and we received the handles on the Saturday morning. What great service!!!! I contacted the customer straight away, and I had fitted it within five minutes leaving one very happy customer indeed. I am very impressed with your service and would not hesitate to use you again, or indeed recommend your service to others. Thanks once again, and may your business enjoy deserved continuous success.

Window furniture was waiting for me when I returned from a business trip. Prompt service - thanks. Product exceeds expectations - good value for money.

Just to let you know my revised order has arrived. Many thanks. These handles fit perfectly. Thanks for you help and understanding despite my total confusion. I shall certainly recommend you to anyone who needs handles for any reason. Once again thanks.

I would like to pass on my appreciation for your companys very speedy delivery of a window handle I ordered at 15.11hrs on 4th Jan (yesterday). You can not imagine my suprise today when returning from walking my dog at 12.30hrs to find it in my mail box.

I would just like to thank you for the very prompt service I have received from you. I e-mailed my telephone number on Wednesday, a girl called Jackie phoned me, took my order and I received the handles yesterday. I am glad to say they were the right ones and are now fitted. Thanks again and I wouldn't hesitate in recommending you to my family and friends.

I wish to express my grateful thanks for the speedy, efficient and pleasant service you have provided. The goods ordered arrived safe & well - are fitted and in pristine working order. Many thanks and I will have no hesitation in recommending your service to others.

Over the past week or so, I have been in daily e-mail contact with George in your sales/Technical office. We have just had a new porch built with double glazed windows, one of which had no handles, a second window had three screw holes and the third had handles with four screw holes. Added to that, I discovered that one window's hinges had broken requiring replacement. George responded to my initial e-mail seeking help and advice and since then, has led me through the numerous measurements of steps etc, bit at a time, until this morning I was eventually able to place an order for seven new handles. George's ability to explain what he required and how I was to measure it, in such a manner as a total 'non-DIYer' like myself could understand, was quite extraordinary. His helpfulness, patience, knowledge and eagerness to help is both a credit to him but also to Handlestore. Please convey my sincere appreciation to George.

Promptly received by first class post - Excellent service and helpful website, won't hesitate to use again. Highly recomended.

I placed an order on line for a window handle on Wednesday 11th October at about 2.30pm and I would just like to say what a great service! It arrived this morning as you said which doesn't happen very often! Also, your website was very helpful as I didn't really know what handle and which size, but you explained it simply. WELL DONE! Thanks again.

I received my handles today. I would like to thank you for your help and support. The handles were very easy to fit, they arrived really promptly, and your customer service and general advice throughout has been second to none. If anyone I know needs replacement handles or other door/window furniture, l will have no reservations in recommending you. Thanks again for making things easy for me.

I ordered handles on Thursday 27th July. They arrived next day on Friday 28th July. Unfortunately they were not suitable. I contacted your Technical Support who suggested an alternative type of handle. They immediately re-sent the order. I was given a Freepost address and returned the original order. Again, next day, Saturday 29th July, the replacement handles arrived. I fitted them all during the afternoon. They work fine and look very good. Your service was excellent. Many thanks.

After fruitlessly searching diy stores and double-glazing installers for a left-handed 21mm offset cockspur handle, I came across www.handlestore.com. The web site seemed to list all relevant details, with helpful tips and FAQS. So I placed my order on a Tuesday evening (after 3:00pm) and the handle arrived on the Thursday, as promised. The handle fitted perfectly. The only problem is that the new handle is of far better quality than the broken handle it replaced so the other, unbroken handle on the window now looks shoddy. Keep up the good work.

Thank you very much, the handles I ordered came this morning, they fit and look great, once again thank you, I will recomend you to anyone who needs this service. Please pass on my thanks to the people that got the order ready and sent out in the post.

I must just say thank you very much for such prompt attention and excellent service. I have lately received four deliveries from you, all promised for next day and all received the next day. I will certainly recommend you to friends and family.

This is excellent customer services. Well done and many thanks for the speedy reply. I will be using your site from now on.

Thank you for an excellent service - item was purchased, delivered and fitted in less than 22 hours. Well done.

My order was received in two days from date of order. My heartfelt thanks, you have saved me a small fortune in supplying the handle for my window after the existing one had broken. The double glazing company quoted £93 to supply and fit - all of 5 minutes work and two screws.

Dear Sirs, yesterday I asked you to add a second handle to an order which I had placed on the internet the evening before. The gentleman I spoke to said the order would be with us today but when the doorbell rang at 7am I was amazed, it can't have been more than 15 hours from when I called to amend the order. Amazing! Thank you!.

Just a few lines to say thank you for your prompt dispatch of a quality fitting, received within 24 hours - superb! Handlestore made the whole experience a joy and I will look forward to requesting your services in the future;a very very happy customer thanks!!!.

Delighted with your absolutely superb service. Less than 21 hours between ordering and fitting. Your prompt attention much appreciated. Wish other businesses were as efficient as yours. Many thanks.

Just wanted to say thanks for delivering my recent order so quickly. I had searched local hardware stores for a replacement handle to no avail, however 15 mins on your site I had found the right handle for my door. Order process was excellent especially since I received an email back after 9pm, just after I ordered, to say how it was progressing. Excellent service...keep up the good work and I'll certainly be using you again in the future and recommending you to others.

I Just wanted to say thank you very much. It was an absolute pleasure dealing with your company. I know it may sound a bit contrived but you gave great telephone support in making sure I bought the correct handle and as promised it arrived the following day. It works a treat. I know its only a door handle but I would and have recommended your services. Keep up the good work. If only the rest of the companies that provide a service over the internet took a leaf out of your book.

Just a quick e-mail to thank you for both an excellent product and speedy delivery. I am that impressed I am seriously thinking of replacing the other door handles.

Just a few lines to thankyou for a very prompt and efficient service. I placed this order yesterday morning and was delighted to receive the handles this morning. It makes a change to deal with an online company who still value customer service and I would have no hesitation in recommending you to anyone who required door furniture. Once again, many thanks.

Thank you very much, I recieved my order the very next day and I am delighted I found you as I went to two local double glazing companies, one of which supplied my door, and both were unable to help! My letterbox is now complete again. Thank you.

The handle arrived this morning as promised and has now been successfully fitted (by a novice handle fitter). Many thanks once again for your courteous and helpful advice. Your service has saved us in excess of £70.00 on the quote we received from a local glazing firm. We will have no hesitation in recommending you to our friends and family.

Thank you so much for a very efficient service. My order was received the very next day at the height of the Christmas post, how do you do it? Once again thank you for such an easy transaction and you can be assured that I will deal with you again when required.

I only wish I had some more handles to order. My order was confirmed at 14.23 on 19th September. The handles were awaiting me when I arrived at work at 8.45 on the 20th September. I returned home to check the fit and had completed their replacement by 2.00pm. I would never have dreamed of start to finish in under 24 hours. I have already commended your firm to all my colleagues. Thank you.

May I thank you for your excellent service. The Postman broke my letterbox yesterday at noon. I placed an order with you soon afterwards and the new box was delivered by the postman today at 11.00am. New box installed soon afterwards. Problem solved in 24 hours. Thank you again.

Thank you very much for the promptness and quality of your service, I received my order very swiftly and well packaged. I have been very impressed. I would also like to thank your packaging dept for spotting my mistake on the order and correcting it for which I am grateful. Thank you once again and keep up the good work. A satisfied customer.

Your service has been fantastic and after months of searching for new handles it is so nice to have contact with a friendly, helpful company who have treated me so well. I have filed your details away in my 'Useful Contacts' folder and will be sure to use and recommend you again in the future.

Received the plastic blocks which I have now fitted along with the handles, and I am totally happy with the results. I have been very impressed with your speed of service, advice and patience and will recommend your company to others as well as using you again myself.

I would like to compliment you on your excellent service. I placed my order quite late in the afternoon yesterday and the handles arrived this morning. I would also like to compliment you on your excellent website and, especially, the page for calculating whether or not chosen handles will fit. Due to this, the new handles were fitted within minutes and I am very pleased with them. Thank you for your excellent service.

Thank you for the excellent service and quality window handles you supplied me with. I have spent a lot of time visiting various hardware suppliers and searching online for window handles. When I found your site you not only had what I wanted but they arrived promptly within 2 days of placing the order which I found very impressive as it was over the Xmas and New Year period. Thank you again for the excellent service and product.

I ordered two handles and the correct items arrived by return. I am not an expert but the help that your websie provided enabled me to purchase exactly the correct handles. You provide an excellent service, thank you! The major DIY outlets don't even stock a single example of the type that I required and you had all the different sizes available too. As a result, these replacements fitted perfectly without drilling; Fantastic!.

I am absolutely delighted with the handles and to place an order by post one week before Christmas and receive the same order on Christmas eve, that’s what I call service. Thanks again.

I just had to write to say a big thanks, the order arived the next morning - great service, they look great and so easily fitted. Thanks again.

I just wanted to drop a note to say thanks for the speedy delivery of my window handle which I only ordered yesterday. It is exactly what I wanted and I was impressed at the great service which I received.

Just a quick email regarding my order for a single handle to replace a broken old one. These windows were fitted 12 years ago and after many phone calls to various companies I was still to find a replacement.. then I hit upon your company. When I asked one of your online assistants about my broken handle i.e. name, make , size, type of window etc. within 12 hours I had a reply. The handle arrived and was a near perfect match, even the screw holes were in exactly the same places! Many thanks to that person and congratulations for having such a professional and easy to use service. I will definitely be recommending you to others! Once again thank you.

Thanks for the info. Fantastic service by the way! I’ve never had such a prompt and informative service, especially out of normal work hours. Your answers and the extra info you supplied confirmed that these handles are ideal and I’ve just placed my order.

I would just like to commend your company on a truly excellent service. I needed about 18 window handles but thought it best to initially order one ‘just to be on the safe side’. Despite this, your customer service people were extremely helpful and friendly. As a result, I ordered another 18 handles. Needless to say these fit perfectly. It’s very refreshing in this impersonal world to receive such great customer care. Thanks again

I would just like to pass on my thanks to Handlestore.com. I have tried for quite some time now to replace a broken handle on a uPVC porch door but to no avail. I purchased the handle through yourselves and I am so pleased with the result and the speed with which it was delivered. Thank you.