I was a bit dubious on ordering these items over the internet but I shouldn't have worried. I got the items the next day as stated and they are really good quality. Much cheaper than my local DIY stores. Would highly rcommend

This is the second time we have used your company and the second time we have been impressed with the efficient service and quality of the goods. Order arrived first thing in the morning. Thank you.

Excellent service ( next day ) Good quality products, with no fitting problems. Would recommend to anyone, and will use again in the future. Thanks for your service

Very good price delivered within 24 hours Excellent service would reccomend

I ordered this product on the sunday night before travelling to the site address om monday morning , I received an e-mail to say the product will arrive on tuesday between 9-05 and 10-05 . At 9-15 tuesday morning I was signing for the product on site "A FANTASTIC SERVICE",the right kit on the right day at the right time, why o why can`t all supply companys be like the Handle Store Thank you so very much. Paul

Exemplary service - 1hr delivery slot extremely helpful; email alert arrived in morning and delivery was exactly 30 minutes into the hour. This was the only supplier I could find that stocks handles with the exact measurements required (measurement guide was very helpful). Excellent all round. Thank you!

Fantastic service and product. Ordered yesterday at 11am, delivered this morning, fitted by myself (after watching your tutorial) at 12 midday! How's that for service!!! Thank you.....I'll be back :-)

Fantastic delivery, it was with me within 24 hours!! The lock is of very good quality. Just as advertised!! Many Thanks..

Just want to say thank you for the excellent service. The lock arrived when you said it would. It was easy to fit and works perfectly. Also a big up, for updating me on the stock availability and giving me the option of another brand. Some companies would leave you guessing, where your order had got to. Thanks again Dave Jones - Chadderton

My delay with providing comment in no way reflects the high standard of your service. Firstly, your website is excellent and provided me with the products I have been searching for a considerable time; the details of each product matched exactly the product received. Your dispatch service is excellent and with emails to notify delivery in one hour slots and opportunity to reschedule is highly helpful. Well done to all your staff involved. A five star rating from me without hesitation.

Excellent web site,so easy to find type and size of handle required.Really useful informative video showing how to fit handle.Excellent fast delivery within time slot given and order well packaged.Excellent quality products . New handle and letterbox fitted perfectly and looks great ! Many thanks for all round excellent service and products ! Would definitely use again and would recommend to everyone !Thank you !!

EXCELLENT !! QUALITY AND SERVICE, WOULD HIGHLY RECOMMEND.

I just wanted to drop you a note to say how impressed I am with your company, the products and its service. Your web site is very easy to use, navigate and check-out to payment. This is my second order and each has been despatched accurately, well packaged and delivered the next day within the narrow time slot you specify – FANTASTIC. The products are easy to fit and work well. It’s rare that I praise a company in such a way and you are an object lesson to other on-line suppliers in how it should [and can be] done. Well done to everyone in your company.

Unbelievable service. I only needed one low-value pvc window locking handle (the old one was broken) which was received in its' delivery slot only two days after it was ordered . . . . fantastic! I'm very impressed.

fast delivery and followed delivery advice given. Good guality handles and packaged well. thanks

Fantastic service. This item arrived within 12 hours, was packed to perfection and is 100% as described. This is the best company I have ever ordered from, Thankyou, A C George

Totally impressed, turned up day after I order them. with in five minutes all windows fixed, outstanding and they bloody great. Out of five stars I would give you six. Well done.

Great service. Easy to use website, delivery on time within specified one hour slot, good easy to fit product. Congratulations. I will be recommending you.

Absolutely first class service. My package was delivered ten minutes into the stated timeframe; by the end of it the five items had been fitted, due to the helpful notes on the website.

EXCELLENT SERVICE, QUICKER THAN A SPEEDING BULLET! MANY THANKS & A HAPPY NEW YEAR

I have used this company twice in 3 weeks. The efficiency of this company is second to none. The hinges that I orderd are of a very high quality and there postage service breaks the sound barrier. If any of my family or friends need any parts for their windows or doors I will highly recommend this company to them. Once again HandleStore, thank you very much. Kind regards, Alastair Zaisluik.

Incredible Service!! Ordered at 14.53, arrived next day at 8.53!! I Even got an email giving a 1 hour time slot! Will definitely use again. Many Thanks

Ordered part Tuesday 6th Dec at 11:17 arrived 10:00 am next day fitted and working at 12:00. Now that's what I call service. Help features on web site excellent and product A1. Many Thanks

Having being made aware of numerous burglaries in my area where upvc door locks were being snapped just as you describe, i feel reassured now i have fitted your anti snap,drill and bump locks to my property, i have recommended you to all my friends and relitives £33 inc delivery for two locks - absolute bargain.

Extremely impressive service - this is how internet shopping should be! Ordered at 14:30, delivered next day as stated in the e-mail from DPD. Keep up the good work I shall definitely recommend the company to others. Les

Unbelievably quick service, I ordered at 10.25am on Tuesday and received the item at approx 1pm on Wednesday. I was also notified by email this morning at 8am of the time I could expect to receive the item. All in all, a fantastic service and I would highly recommend it to anyone.

Not just total satisfaction but well deserved praise! To start with, an excellent website, easy to navigate and commendably informative. Then, for an item costing barely more then £10-00, prompt and relevant responses to my two email queries. Finally, rapid next day delivery that cannot be bettered. If you are buying, don't bother looking elsewhere, this is it!

In a league of your own. By far the best service on the web. Delivery in less than a day. Thank you!

Just wanted to thank you for the excellent service we received recently. We have been renovating a house and have had to deal with constant problems from companies and workmen. I have to admit I rather expected the same when I ordered from you but I couldn't have been more wrong, The website was easy to use, the choice of goods was excellent, we had next day delivery at the promised time and the handles were fitted easily. Fantastic. The bonus, if we needed one, was the price which was considerably cheaper than the DIY stores. I will definitely recommend your company and your products to everyone. Superb service - well done and thanks again

Hello, Absolutely overwhelmed at the fantastic service. Thanks, you are simply the best regards

This is how service should be and it's a real pleasure to experience it. Would use again. Good job guys and thanks to your team.

Just to say thank you for your excellent service, which must be the best and fastest ever. Your tele sales girl was also very nice and took the trouble to check the handles I needed and confirm some dimensions regarding plate thickness, fixing holes and wedges. Subsequently, the handles are just right. I am very impressed with your Company and and would certainly recommend you to others if the need arises. Well done and thank you.

I have to congratulate you on your amazing delivery service. I have ordered from you on three occasions and every one has been delivered in less than 24 hours. I have already passed your company details on to one colleague and will no doubt continue to do so to others. Repairing my windows is a cinch.

Excellent service easy to use website for sizes and type of handle you require. Super fast delivery I was even given a 1 hour time slot

Excellent service , helpful , knowledgeable staff , very very quick delivery and a great product at what I consider a bargain price . I am delighted and without a doubt will use their services again .

I had been struggling to find replacement window handles locally with no success until I found this website. The site is excellent and so easy to use giving all the information you need to choose the correct product. The prices are excellent and I received confirmation of my order and on the day of delivery an email to give me a 1 hour time slot for the delivery, which did arrive on time. Simply put this is the best website I have ever ordered any product from.

Ordered a new lock and 5 extra keys at 2:40pm. The lock and keys arrived the next day. Great product, great service! Thanks.

only a small order but delivered next morning. brilliant service and goods. will use every time i need any upvc fixtures or fittings

Excellent service. I didn't know the first thing about replacing upvc window handles, but the website and technical team advised me as to the right handles for my windows. Delivery was swift and within the time that was emailed to me. A lot of companies could learn a thing or two from you. You're brilliant! Thank you.

Excellent customer service by yourselves and DPD. Small order, next day (timed) delivery (with a smile). Am one very impressed customer.

Faultless! Excellent instructions on website told me all I needed to know, what to measure, etc. Placed order late at night on Sunday, everything correctly delivered by 0930 Tuesday. Excellent quality - much better than the stuff I'm replacing. This is what internet trading should be.

Great service! Order via website with all the information, detail and measurements easy to find. Rang next day and spoke to a very pleasant and helpful girl (answered after only a few rings and no telephone menu or message telling me that my call is important and then having to wait for ages!). Next day delivery as promised, email in the morning to confim time (between 10.25 and 11.25 - it arrived at 10.45). Fitted handle and lock later that day - all as expected and met my expectations. Thank you.

Excellent service. Excellent instructions. Excellent value for money. Will buy from you again.

this company are absolutely brilliant, website is very easy to work round, as i have old windows I found just what I needed and they were delivered on a saturday as requested (in a taxi I must add) - would recommend this company to all my work colleagues and friends

Fantastic service, delivered bang on time. will be using you again. Many thanks.

It's only a new letter box for my front door, but it was handled as though it were a huge order worth thousands. I placed the order which was informed would be delivered the next day. Not only that, I was sent an update email that give me a time span for delivery and a chance to change it if that was not convenient!! I AM SOOOO IMPRESSED. I am a fussy transplanted American and have lived in the UK for 14 years so I do know what good customer service can be. Other companies could take lessons from you on how to deal with customers. I most certainly will recommend you to anyone! Kind regards, Cheryl Hamilton

Wow! I've received this today less than 18 hours since I made the order, fantastic stuff thank you.

Thank you - just what I needed, delivered exactly when they were promised. Brilliant service.

Hello Handlestore, You are fantastic - what SERVICE ! - WOULD you like to RUN the GOVERNMENT!!!, Bought because of great price's. Pleased beyond expectations on the quality. My door handles look far better than W***** at a quarter less on price. My double glazing window catches in nickle/brushed silver look class quality now fitted and cheaper than any I have seen elsewhere. Delivered to me day after ordered. Many Many thanks.

I was really worried it would be a nightmare replacing worn handles on our french doors, but it couldn't have been easier. Help Guide sorted the measurements out, order confirmation by return, delivery slot advised by email (and spot on) and 15 minutes to fix the new pair of handles. Great!!! Thanks.

Was given a delivery slot between 2.19pm and 3.19pm, item came at 2.45 pm. Great service and value, will now use Handle Store as our main supplier.

Delivery took 4 days, but was the fault of delivery firm who managed to deliver to wrong address in spite of parcel being correctly addressed. Handlestore customer services were very helpful in getting my parcel successfully delivered. I would certainly use Handlestore again in the future.

Great service - thank you! My product arrived very quickly, was exactly as described and fits perfectly. Great quality product, good price and excellent delivery service - very happy.

I placed my order online on Monday night and they were delivered on Wednesday, I am very pleased with this fast service. I even received an email early Wednesday morning giving me a time slot in which they would be delivered. The handles are exactly as described and if I need to buy any more in the future I will definately use this company again.

I recently ordered window handles and I thought it only right to let you know how pleased I am with them. Good product, easily fitted and a competitive price. The complete order to delivery process was excellent. I'm a domestic customer and probably don't need your products too often but when I do I won't even consider other suppliers. Will certainly recommend you to friends etc. Well done and Thanks.

arrived today as you said handles fitted a treat would recomend your firm to anyone cheers all the best

Very pleased with window handles, easy to fit and look good too. Service from Handlestore was first class, right from ordering through to delivery.

Couldn't believe how well this cleaner worked! It's made an old conservatory look like new. It not only shifts previously un-shiftable marks but also polishes the PVC too. Brilliant! Must comment on the company too. Delivered next day (even gave time within an hour), delivered the right handles (correctly handed) and excellent website for giving dimensions etc. Thanks.

Just received next day delivery, to the minute on when it was promised. Very impressed with the service, delivery, and the product. Will definitely be recommending you.

EASY TO USE WEB SITE WITH A HELP GUIDE FOR MEASUREMENTS FOR FITTINGS....WELL PLEASED WITH THE ITEM AND GREAT SERVICE....*****WOULD RECOMMEND***** Thanks :)

Thanks for great service back in April - been recommending you to others. Very fast service, good communication and good product. Thanks

I am very impressed with your service. I ordered the product at 2pm, had an email from you confirming the time it would be delivered the next day - from 2.17 to 3.17 (very precise!) and lo and behold, it was delivered at 2.17.... What a refreshing change and thank you.

Superfast service, my best transaction to date.

Having tried numerous hardware shops (large groups and small independents) I had failed dismally in trying to replace our broken letter box. A visit to your site led me to the perfect product for our purpose and your delivery service was quite simply superb.

Goods delivered next day during the hour promised. Very impressive. Hinges supplied were a perfect fit. Thankyou for an excellent service, and very competitive price.

Requested item arrived today, as promised, well within the time window specified in your earlier email. VERY impressed with service (well done) and VERY satisfied with product. Many, many thanks

I had asked my conservatory supplier to fit a patio door keep but failed. I have looked for something suitable in numerous ironmongers. When our dog knocked over the plant pot we use as a keep - 'er indoors' insisted on action to resolve. I looked on internet for 'patio door keeps' and came up with your product below - SUCCESS! Came next day, fitted in 1/2hr exactly as you said, works perfectly. Well done and thanks.

Nice product and price, and super fast delivery :) I placed my order at 14:57 and received an email saying my order has shipped after 10 mins, I didn't believe at first because it wasn't normal and there was no tracking info in email, next morning I received another email says order will be delivered until 09:30, and yes it has delivered before 09:00. Very happy!. I will use this product for secure venting and child restrictor.

I just had to drop you an email to say thank you. I think that the experience I have had with your company is probably the best online shopping experience I have ever had: I am a total novice on window handles and from the moment I logged on it was clear what I needed to buy and what size; Your prices are the cheapest I found; Ordering was quick and simple; And then the email regarding delivery blew me away! I was gobsmacked that I was given an hour slot which I could easily change if I needed to. It has been a complete pleasure to spend my money with you guys and I wish every other company followed your example :) Thank you, thank you, thank you ;)

My purchase has just been delivered! I can't believe it! Brilliant... especially as I am over in Northern Ireland. Less than 24 hours from order to arrival. It will probably take me longer than that to fit it!!!

Im glad i found this company while web browsing. I found the perfect replacement for my old window locks at a much cheaper price than most D.I.Y stores. Absolutely brilliant service. I can highly recommend this company, they are EXCELLENT!!!

I was absolutely amazed at the oustanding service and the quality of the product. I received an e mail stating the handles would be delivered between 10.34 and 11.34 a.m.(having ordered them the day before). They actually arrived at 10.37 a.m. - what service. I was recommended to use you by a relative and I will certainly recommend you to anyone else. Even the query I had prior to ordering was dealt with promptly.

Superb service and when one order had an error - that I had made - it was dealt with speedily and helpfully. Other firms have a lot to learn from Handlestore.

Great service, coms and delivery these guys are on the ball.Thanks to you all....

"Exceptional service" I was in the process of having a new house built, with 5 doors and therefore 5 different keys - an absolute pain. A quick phone call to your very pleasant and knowledgeable receptionist to confirm my order and within 3 days 5 keyed alike locks (4 with thumbturns) winged their way across the pond and were promptly installed. Excellent products and great service - highly recommended.

Just to say that I am delighted with your product and prompt delivery of the window handles which are of great quality. I look forward to placing another order in due course and would recommend your company to anyone looking to replace their door handles, window locks etc.

Received email with delivery slot. 11:38 to 12:38 Arrived within the slot time at about 12:15 fitted and working by 12:25. Easy. Wife chuffed to bits. Better quality than the handle that came out. Thanks Mike

excellent service from a highly recommended company thanks.

Very quick turn around from placing order, the product is far superior to the one I was replacing, so a very pleased customer. Thank you Handlestore!

Very good service, product received in 24hrs. Also got an email with expected delivery time and item arrived within 10mins of delivery time. Very impressed.

Your company did not provide me with good service - it was FANTASTIC service. Firstly, these locks were very good value and incorporated all the security features now required of a Euro Cylinder. Secondly, I ordered very late in the afternoon and soon realised that I had mis-measured one of the locks. I requested by e-mail at 8:00 p.m. that the item be changed before the order was processed. At almost 9:00 p.m I received a reply confirming that this would be done. Where else would you get a sales operation working up until 10:00 p.m. using REAL people. Finally, when I checked by phone that the order had been dispatched, the sales person provided me with a 1 hour delivery window - which the courier did easily achieve. Well done to all at Handle Store. A wonderful purchase experience. Keep it up. I give permission for Handle Store to use this as a website testimonial

Delivered this morning and installed. What a truly wonderful and professional service and a breath of fresh air in today's falling standards of service. Many thanks.

Great service and website easy to use for non-professional. Just what i needed, clear instructions for fitment and quality product for great price. Received email stating 1 hour window for delivery and sure enough delivered within times stated. Excellent service and would definately use again.

Thank you for the very efficient service. The handles have been fitted less than 24hrs after ordering.

The customer service/ technical team offered excellent help and advice as I wasn't sure exactly what product I actually needed (type of hinge) initially - and very quickly disptached via DPD courier - even got a email about when the delivery was arriving (within the hour). Very pleased. I'd recommend Handlestore.

Very efficient service - I ordered on Sunday night and received the good in the Western Isle on Wednesday. Easy to use website and goods accurately described. Thanks

Thanks for speedy order, well pleased with service, rest assured will recommend to family and friends and anybody else I know. Please thank all staff concerned, once again thanks very much.

Just wanted to thank you for the fantastic service I have received with both my orders. The order I received yesterday is all fitted and look great with my new blinds. There must be a lot of contented customers out there and I give you 10 out of ten!! Thanks again and I would reccommend you to anyone.

SUPERB service - ordered around 5:30pm Saturday 16th April - delivered 10 :15am Tuesday - 19th April all correct, excellent quality. All four doors now complete & secure AND the UPVC cream is remarkable - (shifts even very old marks) - all this and it's only 1pm on Tuesday 19th April!! What an excellent company. Thank you!

A really first class service. Very good website , prompt delivery and good communications. Recommended!

Ordered my locks and arrived this lunch time. Two minutes to fit and happy with them both. Got keyed-alike and they are brilliant - one key for two door locks.

Thank you for your excellent pre-order service, prompt attention to my order, and for the right-on-the-dot delivery of my two new locks. They were easily fitted in five minutes (two doors) just as you claim. First class service all round.

Placed the order Monday took delivery a day later and on time.Thank you for your fast and efficient service... 30/03/11

I would like to leave a testimonial for you, but could not find a way of doing it on your website, however I would also like to ensure that you are aware of an extremely satisfied customer here! I would like to thank you for excellent service. I have had excellent communication combined with thorough product knowledge that allowed me to choose the correct items for my windows. Without your advice I would have ended up with an inappropriate product that would not have fitted. So thank you very much, I will not hesitate to recommend you to anyone I know and definitely would not think twice about using you again.

The letter box flap is good quality, very reasonably priced, the delivery time was excellent and the delivery man went way above what was expected to make the delivery.

I ordered a letterbox from you, got email confirmation the same day and then an advisory email the very next morning to say the item will be delivered between 10:06 and 11:06. Low and behold item delivered at 10:30. What a brilliant service you provide, thank you.

I would like to say thank you for your fast and efficient service. I had looked everywhere for replacement handles for my windows. Once I found your site it took only two working days to get the ones I needed and my house is now back to being fully secure.

I urgently needed a replacement door handle for my UPVC back door. Couldn't find anything suitable in the usual DIY stores, so found your website via a Search Engine. I used your very simple measurement instructions, found a suitable replacement and ordered it. The parcel arrived the very next day with easy instructions and I fitted it in less than half hour. I am extremely impressed with this rare level of excellent service. Thank you. Please post this on your testimonial page.

Euro cylinder lock ordered, delivered and easily fitted within 24 hours. Excellent service, does exactly what it says on the website. 10/10

In case anyone is sceptical of the excellent testimonials on your website, let me simply add the following: found your website for the first time yesterday lunchtime, read about replacement letterboxes and placed an order that was received the following day before 9:00am and job done within the hour. It just remains for me to thank everyone at Handlestore.com for such a tremendous service. Thank you.

I just wanted to let you know I am incredibly impressed with your service. I ordered 5 window stays on Monday and they were here on Tuesday at 12.09 and the specified time was between 12.07 and 13.07! AMAZING! You have restored my faith in retailers providing an exceptional service! Thank you..

Thanks to all at Handlestore, I have just received my second order and it was sent just as quickly as the first one. Some of the cylinder sizes that I needed were not listed, but after a fast reply to my email, I was assured they had the sizes I wanted in stock and I could order them over the phone. I phoned Handlestore and spoke to Jackie, who dealt with my order very quickly and was very pleasant and also very professional taking my order. I can't praise Handlestore enough and the goods were first rate, the new brass effect sash locks look great and I feel much happier now I have fitted the anti everything Euro Cylinders. It makes a refreshing change to deal with a company and it's employees that seem to want to provide a good, no!!!, GREAT service. Thanks again to all .

You should give masterclasses to other e-stores. Superb website, easy to navigate, easy to select product, great help pages. Product exactly as described, good quality, excellent value for money. The icing on the cake was next day delivery, timed within one hour, and actually arriving mid-way in that time slot. Well done.

We are under 2 feet of snow and have had no mail for a week but the handles were delivered today on time by your courier! He walked up from our village and our road is impassable. Well done and many thanks.

I just wanted to say what an excellent service you provide - and I don't just say that to anyone! From your very clear and easy to use website with excellent helpful advice to me as a novice in the world of UPVC windows, through your efficient online ordering system, to receiving everything I ordered properly packed, inside of 24 hours. No hassles, no delays, no excuses. Lots of people are able to do bits right - not many manage to get the whole service chain perfect - well done !

WOW! That was excellent service. If you did it any quicker, you'd be delivering stuff before the customer knew he was going to place the order! Well done - keep it up .

Thank you for your help. You are the most efficient firm that I have dealt with over the internet. Your service is superb. The additional items arrived in the post today, having been requested only yesterday. I am absolutely delighted by your service. Your website is so clear and ordering is straightforward and simple. You have supplied an item that the original suppliers/installers of the windows were unable to do. I shall definitely look no further when requiring similar items in future.

Our instincts after telephoning you were correct. Your friendly online (and telephone) manner was backed up by swift action. What a super way to treat your customers. I shall spread the word.

I would just like to say I am VERY impressed with your service. Packaging is to the highest standard and a rapid delivery. One is never sure what sort of service one will get when purchasing on-line but in your case I can say it's the very best.

I have to write to thank you for your service. First, your website was so helpful, explaining how to measure my replacement door handle. Secondly, I ordered it in the afternoon and it was delivered before 10 the following day (new years eve!!) Finally, everything was just as described and took me about 5 minutes to fit (3 of those were unpacking :-) Thank you very much, you are a credit to online shopping (especially with such a small item).

Would like to thank you once more for the fast and extremely efficient customer service you provide. Door handles arrived yesterday and I was left with no doubts that they would fit and that my problems would be solved. It has been a great pleasure doing business with you and I would not hesitate to re-use or recommend your services.

I moved house and was only given one key to each of the doors. Not a problem as I always change locks when I move. But with five external doors I didn't want 5 sets of keys, which with 4 kids would mean 6 x 5 keys per door (30 keys). So the only option is to have keyed alike. Last time I did a KA order I went to my local locksmith. It took two weeks and a load of grief. So I did a search on the internet and found Handlestore.com. Ordered five KA euro cylinders on Friday lunch time by phone. None of the problems I had with the local locksmith. The order was taken very promptly and came to a lot less money too. That was Friday lunch time. Postman del them Tuesday morning. From the 1st point of contact with you to the goods arriving was a complete dream. Everyone who purchases a new home should change their locks....You don't know who is out there with a key to your front door. Unbelievable service I will be happy to recommend.

Just a line to say thank you for the wonderful service you provided in supplying me with some cockspur window handles. I'd been trying to locate some replacements for over a year without any luck and during a search on the internet I discovered Handlestore. The information on your site is first class and was amazed to receive my goods in less than 24 hours. I would thoroughly recommend your company to anyone looking for similar items. Keep up the good work.

What a superb on-line service, informative website with all information you need to place an order with confidence. Quality window handles delivered within 48 hours.

I just wanted to say thanks for your excellent service. I had no idea which hinges I needed and found it so easy to find on your website a match for the ones I needed. The few questions I had were answered clearly by your sales assistance on the phone and I am incredibly impressed to have received my order within 24 hours.

Thank you for your quick and efficient service, and what a fantastic price, ordered, delivered and fitted within 24 hours, wish you all success in your business you deserve it.

Just wanted to let you know my door handles arrived today - only 2 days after ordering - and I fitted them in two minutes AND I'M A WOMAN! Excellent website helped with measurements. Excellent service. Not often I can say that. I'll recommend you to all I know.

Dear Handlestore. Can I just say that I am very impressed with not only your level of service, but also the speed of delivery and the quality of your products. You are so much better than the normal chain of DIY hypermarkets. I shall not hesitate to use Handlestore again.

I am writing to express my thanks for the window handles I have just received. A first class product easily ordered on one of the best websites I have used (and I use a lot for ordering a variety of products). I fitted the handles within 10 minutes of the postman delivering them and they look great. It's a pleasure to have such a hassle free transaction, and on the strength of the first 2 handles I have just ordered 5 more !!.

I am really pleased with the service you provide so thought you might want a testimonial to add to you collection. I recently snapped the handle from my upvc door and struggled to find a local vendor. After a quick web search I stumbled across your company. I must congratulate you on having one of the best retail websites I have come across, the feature that allows customers to enter precise dimensions is a real confidence builder - I knew the handles would fit before I ordered. Also the speedy delivery (within 2 days from my order) is also appreciated. I have already recommended your company to colleagues.

I was very pleasantly surprised this morning when I received my order that I placed on the morning of New Years Eve. All I can say is thankyou for a very promt and accurate service, I still can not get my head arround how you delivered my order so fast with a bank holiday included in a delivery time of two days. Once again many thanks for a marvellous service, I will not hesitate to use you again and recomend you to everyone.

Thank you guys delivery was at 1020 this morning, excellent service from yourself and in deed Royal Mail, had to try one to ensure I had made correct calculation, the first one is fine looks good and the Mrs is chuffed to bits. We have been at our present address for 11 years and although a little tatty the windows work fine, no condensation or draft, handles just needed makeover so for the cost of few handles a cream cleaner , and some restrictors for the kiddies rooms, I feel the £200.00p was money well spent.

Just to say that I was amazed by your prompt service when I ordered a new brass lock. I ordered the item yesterday (Friday 21st) and it arrived by today's (Saturday 22nd) post. I was gobsmacked. New lock now fitted and working OK.

I would like to say a huge thank you to all the team at handlestore.com. You have solved my problem in trying to locate spare handles for my Thermastor windows ( 6 years so far ). The email response was exceptional as was the order processing and dispatch. Query was emailed Sunday ( 3off) and order placed same day. Parts arrived on Tuesday. Fitted perfectly and a lot better quality than original catches. I shall be replacing all my window catches in the near future ( 26 off in total ), but not all at once!.

We will certainly recommend your company to anyone wishing to buy handles etc. and will not hesitate to buy from you again. The service and attention to detail has been outstanding.

I just wanted to thank you. I ordered a pair of replacement hinges for my BAC double-glazed windows on Sunday evening and they were delivered on Tuesday morning. Not only were they reasonably priced but they fitted exactly! Your web site is informative and very easy to use and removes all stress and doubt from the purchaser. It is a pleasure dealing with a professional company and I will recommend you without hesitation.

Just to say thank you for your advice and prompt service, due to the letterbox units being riveted in position. I removed and refitted the supplied front and rear opening covers (what fun those springs were). A very satisfied customer.

Thank you so much. All arrived yesterday and have fitted handle successfully! Only another 14 to go (placed the order yesterday evening). We have been really impressed by your helpful attitude, so thanks again.

Dear friends at handlestore. Ordered goods on Monday 30th (I was still measuring up after lunch) and they arrived correct on Tuesday 1st first thing. I couldn't get round to fitting the handles and hinges until yesterday (Wednesday 2nd). They all fitted like a dream exactly as your website descriptions. Why have I been putting up with broken hinges and handles for so long? (I ask myself). Great service and a really easy to use web site and ordering service. Thanks.

I recently bought from you some door handles. I just wanted to say how happy I am with both the sevice & the product range. My door handles are of an old design & could not get any here in Jersey, but your handles fitted perfectly & look great. So thanks again.

This morning I received an order I placed with you yesterday and would like to say how pleased I am with every aspect of the transaction. The easy to use web site, the suitability check which was absolutely brilliant and ensured I got the right handle for the door, and the next day delivery all lead to a speedy and simple repair (which I managed myself) and a secure door once again. Thank you all so much. .

What service! Accurate helpful advice, handles arrived today, exact fit, look fab. Many thanks.

Many thanks for a great service. I was struggling to source a set locally and got a set next day. A good qaulity product and good P&P. All round a five star service! Many thanks.

Just recieved my handle, knocker & letterbox - all fitted perfectly and looks lovely - even the wife is pleased. Thanks for your help in assisting with sizes etc. A wonderfull service - and I do not say that very often. Would recommend to all. Thanks again.

Many thanks for your prompt and efficient service. This was my first effort at shopping online and I am delighted with the result, Ordered! Delivered! & Fitted! all within 24 hours. Well Done.

As I am always quick to write letters of complaint I thought it fair to write to thank you for fast efficient service. Whilst making an order via your website there was a problem with my payment being accepted (problem with my browser?), however this was sorted over the telephone without fuss and all parts were received in excellent condition the day after. Such service is becoming rare these days unless one pays extra. Thanks, I will recommend you to others.

I ordered a replacement part on Sunday 7th Jan. And it arrived in the post this morning. Your service is superb. Considering it was ordered on a Sunday and it arrived first class post on the Tuesday. Superb! Not only that. The product is excellent quality and the price was about 25% of other sites. Keep up the good work. You will most certainly have all my requirements in the future, and I have passed your details on to my son for his business. Thanks again.

After weeks of searching for suitable handles for one of my customers I came across your website and thanks to your suitability checker I was able to locate a suitable alternative. My partner put in an order at about 20:10pm on Thursday last week and we received the handles on the Saturday morning. What great service!!!! I contacted the customer straight away, and I had fitted it within five minutes leaving one very happy customer indeed. I am very impressed with your service and would not hesitate to use you again, or indeed recommend your service to others. Thanks once again, and may your business enjoy deserved continuous success.

Window furniture was waiting for me when I returned from a business trip. Prompt service - thanks. Product exceeds expectations - good value for money.

Just to let you know my revised order has arrived. Many thanks. These handles fit perfectly. Thanks for you help and understanding despite my total confusion. I shall certainly recommend you to anyone who needs handles for any reason. Once again thanks.

I would like to pass on my appreciation for your companys very speedy delivery of a window handle I ordered at 15.11hrs on 4th Jan (yesterday). You can not imagine my suprise today when returning from walking my dog at 12.30hrs to find it in my mail box.

I would just like to thank you for the very prompt service I have received from you. I e-mailed my telephone number on Wednesday, a girl called Jackie phoned me, took my order and I received the handles yesterday. I am glad to say they were the right ones and are now fitted. Thanks again and I wouldn't hesitate in recommending you to my family and friends.

I wish to express my grateful thanks for the speedy, efficient and pleasant service you have provided. The goods ordered arrived safe & well - are fitted and in pristine working order. Many thanks and I will have no hesitation in recommending your service to others.

Over the past week or so, I have been in daily e-mail contact with George in your sales/Technical office. We have just had a new porch built with double glazed windows, one of which had no handles, a second window had three screw holes and the third had handles with four screw holes. Added to that, I discovered that one window's hinges had broken requiring replacement. George responded to my initial e-mail seeking help and advice and since then, has led me through the numerous measurements of steps etc, bit at a time, until this morning I was eventually able to place an order for seven new handles. George's ability to explain what he required and how I was to measure it, in such a manner as a total 'non-DIYer' like myself could understand, was quite extraordinary. His helpfulness, patience, knowledge and eagerness to help is both a credit to him but also to Handlestore. Please convey my sincere appreciation to George.

Promptly received by first class post - Excellent service and helpful website, won't hesitate to use again. Highly recomended.

I placed an order on line for a window handle on Wednesday 11th October at about 2.30pm and I would just like to say what a great service! It arrived this morning as you said which doesn't happen very often! Also, your website was very helpful as I didn't really know what handle and which size, but you explained it simply. WELL DONE! Thanks again.

I received my handles today. I would like to thank you for your help and support. The handles were very easy to fit, they arrived really promptly, and your customer service and general advice throughout has been second to none. If anyone I know needs replacement handles or other door/window furniture, l will have no reservations in recommending you. Thanks again for making things easy for me.

I ordered handles on Thursday 27th July. They arrived next day on Friday 28th July. Unfortunately they were not suitable. I contacted your Technical Support who suggested an alternative type of handle. They immediately re-sent the order. I was given a Freepost address and returned the original order. Again, next day, Saturday 29th July, the replacement handles arrived. I fitted them all during the afternoon. They work fine and look very good. Your service was excellent. Many thanks.

After fruitlessly searching diy stores and double-glazing installers for a left-handed 21mm offset cockspur handle, I came across www.handlestore.com. The web site seemed to list all relevant details, with helpful tips and FAQS. So I placed my order on a Tuesday evening (after 3:00pm) and the handle arrived on the Thursday, as promised. The handle fitted perfectly. The only problem is that the new handle is of far better quality than the broken handle it replaced so the other, unbroken handle on the window now looks shoddy. Keep up the good work.

Thank you very much, the handles I ordered came this morning, they fit and look great, once again thank you, I will recomend you to anyone who needs this service. Please pass on my thanks to the people that got the order ready and sent out in the post.

I must just say thank you very much for such prompt attention and excellent service. I have lately received four deliveries from you, all promised for next day and all received the next day. I will certainly recommend you to friends and family.

This is excellent customer services. Well done and many thanks for the speedy reply. I will be using your site from now on.

Thank you for an excellent service - item was purchased, delivered and fitted in less than 22 hours. Well done.

My order was received in two days from date of order. My heartfelt thanks, you have saved me a small fortune in supplying the handle for my window after the existing one had broken. The double glazing company quoted £93 to supply and fit - all of 5 minutes work and two screws.

Dear Sirs, yesterday I asked you to add a second handle to an order which I had placed on the internet the evening before. The gentleman I spoke to said the order would be with us today but when the doorbell rang at 7am I was amazed, it can't have been more than 15 hours from when I called to amend the order. Amazing! Thank you!.

Just a few lines to say thank you for your prompt dispatch of a quality fitting, received within 24 hours - superb! Handlestore made the whole experience a joy and I will look forward to requesting your services in the future;a very very happy customer thanks!!!.

Delighted with your absolutely superb service. Less than 21 hours between ordering and fitting. Your prompt attention much appreciated. Wish other businesses were as efficient as yours. Many thanks.

Just wanted to say thanks for delivering my recent order so quickly. I had searched local hardware stores for a replacement handle to no avail, however 15 mins on your site I had found the right handle for my door. Order process was excellent especially since I received an email back after 9pm, just after I ordered, to say how it was progressing. Excellent service...keep up the good work and I'll certainly be using you again in the future and recommending you to others.

I Just wanted to say thank you very much. It was an absolute pleasure dealing with your company. I know it may sound a bit contrived but you gave great telephone support in making sure I bought the correct handle and as promised it arrived the following day. It works a treat. I know its only a door handle but I would and have recommended your services. Keep up the good work. If only the rest of the companies that provide a service over the internet took a leaf out of your book.

Just a quick e-mail to thank you for both an excellent product and speedy delivery. I am that impressed I am seriously thinking of replacing the other door handles.

Just a few lines to thankyou for a very prompt and efficient service. I placed this order yesterday morning and was delighted to receive the handles this morning. It makes a change to deal with an online company who still value customer service and I would have no hesitation in recommending you to anyone who required door furniture. Once again, many thanks.

Thank you very much, I recieved my order the very next day and I am delighted I found you as I went to two local double glazing companies, one of which supplied my door, and both were unable to help! My letterbox is now complete again. Thank you.

The handle arrived this morning as promised and has now been successfully fitted (by a novice handle fitter). Many thanks once again for your courteous and helpful advice. Your service has saved us in excess of £70.00 on the quote we received from a local glazing firm. We will have no hesitation in recommending you to our friends and family.

Thank you so much for a very efficient service. My order was received the very next day at the height of the Christmas post, how do you do it? Once again thank you for such an easy transaction and you can be assured that I will deal with you again when required.

I only wish I had some more handles to order. My order was confirmed at 14.23 on 19th September. The handles were awaiting me when I arrived at work at 8.45 on the 20th September. I returned home to check the fit and had completed their replacement by 2.00pm. I would never have dreamed of start to finish in under 24 hours. I have already commended your firm to all my colleagues. Thank you.

May I thank you for your excellent service. The Postman broke my letterbox yesterday at noon. I placed an order with you soon afterwards and the new box was delivered by the postman today at 11.00am. New box installed soon afterwards. Problem solved in 24 hours. Thank you again.

Thank you very much for the promptness and quality of your service, I received my order very swiftly and well packaged. I have been very impressed. I would also like to thank your packaging dept for spotting my mistake on the order and correcting it for which I am grateful. Thank you once again and keep up the good work. A satisfied customer.

Your service has been fantastic and after months of searching for new handles it is so nice to have contact with a friendly, helpful company who have treated me so well. I have filed your details away in my 'Useful Contacts' folder and will be sure to use and recommend you again in the future.

Received the plastic blocks which I have now fitted along with the handles, and I am totally happy with the results. I have been very impressed with your speed of service, advice and patience and will recommend your company to others as well as using you again myself.

I would like to compliment you on your excellent service. I placed my order quite late in the afternoon yesterday and the handles arrived this morning. I would also like to compliment you on your excellent website and, especially, the page for calculating whether or not chosen handles will fit. Due to this, the new handles were fitted within minutes and I am very pleased with them. Thank you for your excellent service.

Thank you for the excellent service and quality window handles you supplied me with. I have spent a lot of time visiting various hardware suppliers and searching online for window handles. When I found your site you not only had what I wanted but they arrived promptly within 2 days of placing the order which I found very impressive as it was over the Xmas and New Year period. Thank you again for the excellent service and product.

I ordered two handles and the correct items arrived by return. I am not an expert but the help that your websie provided enabled me to purchase exactly the correct handles. You provide an excellent service, thank you! The major DIY outlets don't even stock a single example of the type that I required and you had all the different sizes available too. As a result, these replacements fitted perfectly without drilling; Fantastic!.

I am absolutely delighted with the handles and to place an order by post one week before Christmas and receive the same order on Christmas eve, that’s what I call service. Thanks again.

I just had to write to say a big thanks, the order arived the next morning - great service, they look great and so easily fitted. Thanks again.

I just wanted to drop a note to say thanks for the speedy delivery of my window handle which I only ordered yesterday. It is exactly what I wanted and I was impressed at the great service which I received.

Just a quick email regarding my order for a single handle to replace a broken old one. These windows were fitted 12 years ago and after many phone calls to various companies I was still to find a replacement.. then I hit upon your company. When I asked one of your online assistants about my broken handle i.e. name, make , size, type of window etc. within 12 hours I had a reply. The handle arrived and was a near perfect match, even the screw holes were in exactly the same places! Many thanks to that person and congratulations for having such a professional and easy to use service. I will definitely be recommending you to others! Once again thank you.

Thanks for the info. Fantastic service by the way! I’ve never had such a prompt and informative service, especially out of normal work hours. Your answers and the extra info you supplied confirmed that these handles are ideal and I’ve just placed my order.

I would just like to commend your company on a truly excellent service. I needed about 18 window handles but thought it best to initially order one ‘just to be on the safe side’. Despite this, your customer service people were extremely helpful and friendly. As a result, I ordered another 18 handles. Needless to say these fit perfectly. It’s very refreshing in this impersonal world to receive such great customer care. Thanks again

I would just like to pass on my thanks to Handlestore.com. I have tried for quite some time now to replace a broken handle on a uPVC porch door but to no avail. I purchased the handle through yourselves and I am so pleased with the result and the speed with which it was delivered. Thank you.