“I just wanted to say what an excellent service you provide - and I don't just say that to anyone! From your very clear and easy to use website with excellent helpful advice to me as a novice in the world of UPVC windows, through your efficient online ordering system, to receiving everything I ordered properly packed, inside of 24 hours. No hassles, no delays, no excuses. Lots of people are able to do bits right - not many manage to get the whole service chain perfect - well done!”

R Johns– Worcester

“Thank you for your help. You are the most efficient firm that I have dealt with over the internet. Your service is superb. The additional items arrived in the post today, having been requested only yesterday. I am absolutely delighted by your service. Your website is so clear and ordering is straightforward and simple. You have supplied an item that the original suppliers/installers of the windows were unable to do. I shall definitely look no further when requiring similar items in future”.

John Strover– East Sussex

“Our instincts after telephoning you were correct. Your friendly online (and telephone) manner was backed up by swift action. What a super way to treat your customers. I shall spread the word”.

Gwen & Don – Looe, Cornwall

“I would just like to say I am VERY impressed with your service. Packaging is to the highest standard and a rapid delivery. One is never sure what sort of service one will get when purchasing on-line but in your case I can say it's the very best”.

Alan Bullpit – Cambridgeshire

“Just wanted to let you know my door handles arrived today - only 2 days after ordering - and I fitted them in two minutes AND I'M A WOMAN! Excellent website helped with measurements. Excellent service. Not often I can say that. I'll recommend you to all I know”.

Janice Poole – Tyne & Wear

“Dear Handlestore. Can I just say that I am very impressed with not only your level of service, but also the speed of delivery and the quality of your products. You are so much better than the normal chain of DIY hypermarkets. I shall not hesitate to use Handlestore again”.

T Turner – County Durham

“I am writing to express my thanks for the window handles I have just received. A first class product easily ordered on one of the best websites I have used (and I use a lot for ordering a variety of products). I fitted the handles within 10 minutes of the postman delivering them and they look great. It's a pleasure to have such a hassle free transaction, and on the strength of the first 2 handles I have just ordered 5 more !!”.

Peter Staveley – Leicestershire

“I am really pleased with the service you provide so thought you might want a testimonial to add to you collection. I recently snapped the handle from my upvc door and struggled to find a local vendor. After a quick web search I stumbled across your company. I must congratulate you on having one of the best retail websites I have come across, the feature that allows customers to enter precise dimensions is a real confidence builder - I knew the handles would fit before I ordered. Also the speedy delivery (within 2 days from my order) is also appreciated. I have already recommended your company to colleagues”.

Steve Fenton – County Durham

“I was very pleasantly surprised this morning when I received my order that I placed on the morning of New Years Eve. All I can say is thankyou for a very promt and accurate service, I still can not get my head arround how you delivered my order so fast with a bank holiday included in a delivery time of two days. Once again many thanks for a marvellous service, I will not hesitate to use you again and recomend you to everyone”.

P Dulson – Exmouth

“Thank you guys delivery was at 1020 this morning, excellent service from yourself and in deed Royal Mail, had to try one to ensure I had made correct calculation, the first one is fine looks good and the Mrs is chuffed to bits. We have been at our present address for 11 years and although a little tatty the windows work fine, no condensation or draft, handles just needed makeover so for the cost of few handles a cream cleaner , and some restrictors for the kiddies rooms, I feel the £200.00p was money well spent”.

Lee H – Torquay

“Just to say that I was amazed by your prompt service when I ordered a new brass lock. I ordered the item yesterday (Friday 21st) and it arrived by today's (Saturday 22nd) post. I was gobsmacked. New lock now fitted and working OK”.

Walt Nettleton – Leeds

“I would like to say a huge thank you to all the team at handlestore.com. You have solved my problem in trying to locate spare handles for my Thermastor windows ( 6 years so far ). The email response was exceptional as was the order processing and dispatch. Query was emailed Sunday ( 3off) and order placed same day. Parts arrived on Tuesday. Fitted perfectly and a lot better quality than original catches. I shall be replacing all my window catches in the near future ( 26 off in total ), but not all at once!”.

T Musson – Grantham

“We will certainly recommend your company to anyone wishing to buy handles etc. and will not hesitate to buy from you again. The service and attention to detail has been outstanding”.

Priscilla Amos – Essex

“I just wanted to thank you. I ordered a pair of replacement hinges for my BAC double-glazed windows on Sunday evening and they were delivered on Tuesday morning. Not only were they reasonably priced but they fitted exactly! Your web site is informative and very easy to use and removes all stress and doubt from the purchaser. It is a pleasure dealing with a professional company and I will recommend you without hesitation”.

Cavan Burchell – Kent

“Just to say thank you for your advice and prompt service, due to the letterbox units being riveted in position. I removed and refitted the supplied front and rear opening covers (what fun those springs were). A very satisfied customer”.

John Winter – Preston

“Thank you so much. All arrived yesterday and have fitted handle successfully! Only another 14 to go (placed the order yesterday evening). We have been really impressed by your helpful attitude, so thanks again”.

Chris Hilliard – Berkshire

“Dear friends at handlestore. Ordered goods on Monday 30th (I was still measuring up after lunch) and they arrived correct on Tuesday 1st first thing. I couldn't get round to fitting the handles and hinges until yesterday (Wednesday 2nd). They all fitted like a dream exactly as your website descriptions. Why have I been putting up with broken hinges and handles for so long? (I ask myself). Great service and a really easy to use web site and ordering service. Thanks”.

Roy Bennett – Dorset

"I recently bought from you some door handles. I just wanted to say how happy I am with both the sevice & the product range. My door handles are of an old design & could not get any here in Jersey, but your handles fitted perfectly & look great. So thanks again”.

Trevor – Jersey

“This morning I received an order I placed with you yesterday and would like to say how pleased I am with every aspect of the transaction. The easy to use web site, the suitability check which was absolutely brilliant and ensured I got the right handle for the door, and the next day delivery all lead to a speedy and simple repair (which I managed myself) and a secure door once again. Thank you all so much. ”.

Joan Ratcliffe– Cumbria

“What service! Accurate helpful advice, handles arrived today, exact fit, look fab. Many thanks”.

Sally Frank – Isle of Tiree

“Many thanks for a great service. I was struggling to source a set locally and got a set next day. A good qaulity product and good P&P. All round a five star service! Many thanks”.

Steven Rose – Perthshire

“Just recieved my handle, knocker & letterbox - all fitted perfectly and looks lovely - even the wife is pleased. Thanks for your help in assisting with sizes etc. A wonderfull service - and I do not say that very often. Would recommend to all. Thanks again”.

Paul Deinko – Gwent

“Many thanks for your prompt and efficient service. This was my first effort at shopping online and I am delighted with the result, Ordered! Delivered! & Fitted! all within 24 hours. Well Done”.

W Archibald – Edinburgh

“As I am always quick to write letters of complaint I thought it fair to write to thank you for fast efficient service. Whilst making an order via your website there was a problem with my payment being accepted (problem with my browser?), however this was sorted over the telephone without fuss and all parts were received in excellent condition the day after. Such service is becoming rare these days unless one pays extra. Thanks, I will recommend you to others”.

Ian Carpenter – Birmingham

“I ordered a replacement part on Sunday 7th Jan. And it arrived in the post this morning. Your service is superb. Considering it was ordered on a Sunday and it arrived first class post on the Tuesday. Superb! Not only that. The product is excellent quality and the price was about 25% of other sites. Keep up the good work. You will most certainly have all my requirements in the future, and I have passed your details on to my son for his business. Thanks again”.

Colin Porter – Gloucestershire

“After weeks of searching for suitable handles for one of my customers I came across your website and thanks to your suitability checker I was able to locate a suitable alternative. My partner put in an order at about 20:10pm on Thursday last week and we received the handles on the Saturday morning. What great service!!!! I contacted the customer straight away, and I had fitted it within five minutes leaving one very happy customer indeed. I am very impressed with your service and would not hesitate to use you again, or indeed recommend your service to others. Thanks once again, and may your business enjoy deserved continuous success”.

Steve Castle – Lincoln

“Window furniture was waiting for me when I returned from a business trip. Prompt service - thanks. Product exceeds expectations - good value for money”.

Peter Gough – Plymouth

“Just to let you know my revised order has arrived. Many thanks. These handles fit perfectly. Thanks for you help and understanding despite my total confusion. I shall certainly recommend you to anyone who needs handles for any reason. Once again thanks”.

Bill Patching – Southampton

“I would like to pass on my appreciation for your companys very speedy delivery of a window handle I ordered at 15.11hrs on 4th Jan (yesterday). You can not imagine my suprise today when returning from walking my dog at 12.30hrs to find it in my mail box”.

Les Mullen – Newcastle upon Tyne

“I would just like to thank you for the very prompt service I have received from you. I e-mailed my telephone number on Wednesday, a girl called Jackie phoned me, took my order and I received the handles yesterday. I am glad to say they were the right ones and are now fitted. Thanks again and I wouldn't hesitate in recommending you to my family and friends”.

Samantha Barbour – Glasgow

“I wish to express my grateful thanks for the speedy, efficient and pleasant service you have provided. The goods ordered arrived safe & well - are fitted and in pristine working order. Many thanks and I will have no hesitation in recommending your service to others”.

John McCarthy – Caerphilly

“Over the past week or so, I have been in daily e-mail contact with George in your sales/Technical office. We have just had a new porch built with double glazed windows, one of which had no handles, a second window had three screw holes and the third had handles with four screw holes. Added to that, I discovered that one window's "hinges" had broken requiring replacement. George responded to my initial e-mail seeking help and advice and since then, has led me through the numerous measurements of "steps" etc, bit at a time, until this morning I was eventually able to place an order for seven new handles. George's ability to explain what he required and how I was to measure it, in such a manner as a total 'non-DIYer' like myself could understand, was quite extraordinary. His helpfulness, patience, knowledge and eagerness to help is both a credit to him but also to Handlestore. Please convey my sincere appreciation to George”.

Alan Bolland– Pinwherry, Scotland

“I would like to pass on my appreciation for your companys very speedy delivery of a window handle I ordered at 15.11hrs(yesterday). You can not imagine my suprise today when returning from walking my dog at 12.30hrs to find it in my mail box”.

Les Mullen – Newcastle Upon Tyne

“Promptly received by first class post - Excellent service and helpful website, won't hesitate to use again. Highly recomended”.

Iain Thackray – Yeovil

“I placed an order on line for a window handle on Wednesday 11th October at about 2.30pm and I would just like to say what a great service! It arrived this morning as you said which doesn't happen very often! Also, your website was very helpful as I didn't really know what handle and which size, but you explained it simply. WELL DONE! Thanks again”.

Vicky Poole – Worthing

“I received my handles today. I would like to thank you for your help and support. The handles were very easy to fit, they arrived really promptly, and your customer service and general advice throughout has been second to none. If anyone I know needs replacement handles or other door/window furniture, l will have no reservations in recommending you. Thanks again for making things easy for me”.

Emma Hodgetts – Polesworth, Staffs

“I ordered handles on Thursday 27th July. They arrived next day on Friday 28th July. Unfortunately they were not suitable. I contacted your Technical Support who suggested an alternative type of handle. They immediately re-sent the order. I was given a Freepost address and returned the original order. Again, next day, Saturday 29th July, the replacement handles arrived. I fitted them all during the afternoon. They work fine and look very good. Your service was excellent. Many thanks”.

David Cowie – Inverurie, Scotland

“After fruitlessly searching diy stores and double-glazing installers for a left-handed 21mm offset cockspur handle, I came across www.handlestore.com. The web site seemed to list all relevant details, with helpful tips and FAQS. So I placed my order on a Tuesday evening (after 3:00pm) and the handle arrived on the Thursday, as promised. The handle fitted perfectly. The only problem is that the new handle is of far better quality than the broken handle it replaced so the other, unbroken handle on the window now looks shoddy. Keep up the good work”.

Paul – Nottingham

“Thank you very much, the handles I ordered came this morning, they fit and look great, once again thank you, I will recomend you to anyone who needs this service. Please pass on my thanks to the people that got the order ready and sent out in the post”.

Andy Thomas – Halifax

“I must just say thank you very much for such prompt attention and excellent service. I have lately received four deliveries from you, all promised for next day and all received the next day. I will certainly recommend you to friends and family”.

Michael Steeden – Saltash

“This is excellent customer services. Well done and many thanks for the speedy reply. I will be using your site from now on”.

Rob Clare-Campbell – Camberley

“Thank you for an excellent service - item was purchased, delivered and fitted in less than 22 hours. Well done”.

George Clark – Aberdeen

“My order was received in two days from date of order. My heartfelt thanks, you have saved me a small fortune in supplying the handle for my window after the existing one had broken. The double glazing company quoted £93 to supply and fit - all of 5 minutes work and two screws”.

Donald McIntyre - Witney

“Dear Sirs, yesterday I asked you to add a second handle to an order which I had placed on the internet the evening before. The gentleman I spoke to said the order would be with us today but when the doorbell rang at 7am I was amazed, it can't have been more than 15 hours from when I called to amend the order. Amazing! Thank you!”.

Mr Tim Steele - Peterborough

“Just a few lines to say thank you for your prompt dispatch of a quality fitting, received within 24 hours - superb! Handlestore made the whole experience a joy and I will look forward to requesting your services in the future;a very very happy customer thanks!!!”.

Mr L Robinson - London

“Delighted with your absolutely superb service. Less than 21 hours between ordering and fitting. Your prompt attention much appreciated. Wish other businesses were as efficient as yours. Many thanks”.

Mr T Jackson - Pontefract

“Just wanted to say thanks for delivering my recent order so quickly. I had searched local hardware stores for a replacement handle to no avail, however 15 mins on your site I had found the right handle for my door. Order process was excellent especially since I received an email back after 9pm, just after I ordered, to say how it was progressing. Excellent service...keep up the good work and I'll certainly be using you again in the future and recommending you to others”.

Ronnie Walker - Dunbartonshire

“I Just wanted to say thank you very much. It was an absolute pleasure dealing with your company. I know it may sound a bit contrived but you gave great telephone support in making sure I bought the correct handle and as promised it arrived the following day. It works a treat. I know its only a door handle but I would and have recommended your services. Keep up the good work. If only the rest of the companies that provide a service over the internet took a leaf out of your book”.

Paresh Nar - Bradford

“Just a quick e-mail to thank you for both an excellent product and speedy delivery. I am that impressed I am seriously thinking of replacing the other door handles”.

Christopher Nicholls - Stoke on Trent

“Just a few lines to thankyou for a very prompt and efficient service. I placed this order yesterday morning and was delighted to receive the handles this morning. It makes a change to deal with an online company who still value customer service and I would have no hesitation in recommending you to anyone who required door furniture. Once again, many thanks”.

Andy Brown - Somerset

“Thank you very much, I recieved my order the very next day and I am delighted I found you as I went to two local double glazing companies, one of which supplied my door, and both were unable to help! My letterbox is now complete again. Thank you”.

Linda Henry - Melrose

“The handle arrived this morning as promised and has now been successfully fitted (by a novice handle fitter). Many thanks once again for your courteous and helpful advice. Your service has saved us in excess of £70.00 on the quote we received from a local glazing firm. We will have no hesitation in recommending you to our friends and family”.

Jacqueline Hall - Holmes Chapel

“Thank you so much for a very efficient service. My order was received the very next day at the height of the Christmas post, how do you do it? Once again thank you for such an easy transaction and you can be assured that I will deal with you again when required”.

Frank Morrison - Carluke

“I only wish I had some more handles to order. My order was confirmed at 14.23 on 19th September. The handles were awaiting me when I arrived at work at 8.45 on the 20th September. I returned home to check the fit and had completed their replacement by 2.00pm. I would never have dreamed of start to finish in under 24 hours. I have already commended your firm to all my colleagues. Thank you”.

Terry Mason - West Midlands

“May I thank you for your excellent service. The Postman broke my letterbox yesterday at noon. I placed an order with you soon afterwards and the new box was delivered by the postman today at 11.00am. New box installed soon afterwards. Problem solved in 24 hours. Thank you again”.

Ian Baines - East Sussex

“Thank you very much for the promptness and quality of your service, I received my order very swiftly and well packaged. I have been very impressed. I would also like to thank your packaging dept for spotting my mistake on the order and correcting it for which I am grateful. Thank you once again and keep up the good work. A satisfied customer”.

Andrew Heaven - Gloucester

“Your service has been fantastic and after months of searching for new handles it is so nice to have contact with a friendly, helpful company who have treated me so well. I have filed your details away in my 'Useful Contacts' folder and will be sure to use and recommend you again in the future”.

Alison Stafford - Guildford

“Received the plastic blocks which I have now fitted along with the handles, and I am totally happy with the results. I have been very impressed with your speed of service, advice and patience and will recommend your company to others as well as using you again myself”.

Darryl Pottinger - London

“I would like to compliment you on your excellent service. I placed my order quite late in the afternoon yesterday and the handles arrived this morning. I would also like to compliment you on your excellent website and, especially, the page for calculating whether or not chosen handles will fit. Due to this, the new handles were fitted within minutes and I am very pleased with them. Thank you for your excellent service”.

Raymond Berry (a very satisfied customer) - Sheffield

“Thank you for the excellent service and quality window handles you supplied me with. I have spent a lot of time visiting various hardware suppliers and searching online for window handles. When I found your site you not only had what I wanted but they arrived promptly within 2 days of placing the order which I found very impressive as it was over the Xmas and New Year period. Thank you again for the excellent service and product”.

Tess Atkinson - Glasgow

“I ordered two handles and the correct items arrived by return. I am not an expert but the help that your websie provided enabled me to purchase exactly the correct handles. You provide an excellent service, thank you! The major DIY outlets don't even stock a single example of the type that I required and you had all the different sizes available too. As a result, these replacements fitted perfectly without drilling; Fantastic!”.

Chris Surawy - Portsmouth

“I am absolutely delighted with the handles and to place an order by post one week before Christmas and receive the same order on Christmas eve, that’s what I call service. Thanks again”.

Mr E J Davies - Edinburgh

“I just had to write to say a big thanks, the order arived the next morning - great service, they look great and so easily fitted. Thanks again”.

John Bradley - Wales

“I just wanted to drop a note to say thanks for the speedy delivery of my window handle which I only ordered yesterday. It is exactly what I wanted and I was impressed at the great service which I received”.

Julie Mulholland - Manchester

“Just a quick email regarding my order for a single handle to replace a broken old one. These windows were fitted 12 years ago and after many phone calls to various companies I was still to find a replacement.. then I hit upon your company. When I asked one of your online assistants about my broken handle i.e. name, make , size, type of window etc. within 12 hours I had a reply. The handle arrived and was a near perfect match, even the screw holes were in exactly the same places! Many thanks to that person and congratulations for having such a professional and easy to use service. I will definitely be recommending you to others! Once again thank you.”

Andrew Curtis – Liverpool

“Thanks for the info. Fantastic service by the way! I’ve never had such a prompt and informative service, especially out of normal work hours. Your answers and the extra info you supplied confirmed that these handles are ideal and I’ve just placed my order.”

Simon Laight – Letchworth

“I would just like to commend your company on a truly excellent service. I needed about 18 window handles but thought it best to initially order one ‘just to be on the safe side’. Despite this, your customer service people were extremely helpful and friendly. As a result, I ordered another 18 handles. Needless to say these fit perfectly. It’s very refreshing in this impersonal world to receive such great customer care. Thanks again"

Dougie Clarke – Livingston

“ I would just like to pass on my thanks to Handlestore.com. I have tried for quite some time now to replace a broken handle on a uPVC porch door but to no avail. I purchased the handle through yourselves and I am so pleased with the result and the speed with which it was delivered. Thank you.”

Jennifer Lippett - Romford